NewChicReviews 4,545

I had never heard of Newchic, but saw an ad for a pair of shoes online. What caught my eye immediately was the bottom of the shoes! They had big bubble cushions. I am a teacher who is on my feet all day. I also have issues with my feet and they always kill me at the end of the day. The shoe was cute ( I ordered red), price was great, so I ordered a pair. I love them! My feet felt better right away! I noticed a big difference! I am going to buy another pair. Love!

Bought several items to make a valid assessment of NewChic.com that is popping up all over Social Media. First the positives the fabric is better than other low end web clothing stores and the shoes were made with nice soles. The colors were exactly as they appeared on the website. But nothing comes with sizes on any item including shoes which makes recycling difficult for those who like me recycle my clothing. The NEGATIVE: they sent any size they had of item I ordered. So the shoes were a nine I wear an 11 I ordered an 11. The dress I ordered a 1x because I wanted a baggy look they sent a 5x. (As a seamstress you can measure to determine sizes.). So I altered the clothing and gave the shoes to a friend. At her office someone said "hey I saw those shoes how are they?" She told them, "super comfortable" but the story of how by not putting the sizes on the items no quality control is applied before items ship. Also no return info was in any of the packages, and I received 3. Couldn't find teturn info on website. So I would not recommend this to anyone who can't alter clothing. And keeping children's clothing for next child will take marking them with the size.

I wish there was an option of no stars. I made an order, paid with my credit card by clicking the "I do not have a paypal account", only to find out that these idiots cancelled my order without notifying me because I did not place the order via PayPal.

When I found out that the order was cancelled, I went on their chat and spoke to one of their reps who INSISTED on me registering with PayPal.

The worst part, and according to that rep, they will credit my account in 48-72 hours after the order was cancelled.

My boots finally arrived. They were about 2 weeks over due the initial expected arrival date, but I was kept informed that there was a delay and to expect them to be about 2 weeks late. When they arrived and I tried them on, oh wow, how comfy and easy to put on, that I wished I had ordered another colour at the same time. I suffer with a bad back and can't bend down as easy to put shoes and boots on, but these just slip on.

I have no complaints about this site. So there was a delay in getting my boots, so what, their communication in letting me know was great, and just goes to show, their are lots of people out there with great taste ordering the same boots as myself ;)

I ordered a bag (as seen on face book) the bag i ordered was £18 it took ages to get to me and when i tried to contact newchic all their customer service links were duff! It eventually came and it was te wrong colour but it was light weight (as stated) so overlooked the error. I bought the bag because of it being lightweight and water proof so imagine my dissapointment wen my bag turned out be as waterproof as my kitchen sieve! And all my stuff inside (phone, diary and charger cables all had to be dried out) a seriously expensive waste of time very VERY angry

I received prompt customer service delivered to me from a representative name Rebecca she helped me in resolving my issues with my order and I just want to extend my appreciation to her for all of her great support and help that she gave me through my ordeal. I will and plan on ordering from this company in the near future and would recommend there business to all of my friends again Thank you Rebecca. Sincerely Brenda Williams

I ordered shoes a week ago and asked for expedited shipping in time for Halloween. With no shipping notification as of 10/29, I investigated on the New Chic site to see that my merchandise is listed as 'back ordered' even though there was no such indication when I placed my order. I have cancelled my order and there's no telling how I may get my $$ back based on the other reviewers and their experience. How can we get the authorities to shut these scammers down?