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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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Very easy to use, combination of options available
I had a logo that I was unable to upload here, but the one I created here I like better than the one I was going to use!
Do not want my credit card info to be auto saved on your site.
I receive renewal emails for domain for which I turned off auto-renew option long ago.
I purchased "peeevd.com" and nothing else. BUT... my Domain account shows "peeevd.online" as well!? Which I absolutely did NOT buy. Please resolve this and advise me when fixed. Thanks and regards, Shanahan
This is so confusing. Why is my domain not working?
So many things. 1 the site is too hard to manipulate. 2 hard to make changes. 3 hard to do small things like change the background color where the menu is? 4 customer service took $115 and I've still not received my money back.
Not able to get the authorization code to transfer my domain name to Godaddy
I wanted to speak to a human
I cannot purchase tried 3 different cards. Chat help is very slow and not helpful
Not what I was expecting. I had been over-promised and under-delivered on adding a product. Sold under false pretenses
My websites pictures load very slowly and web.com isn't very user friendly for non-tech-savvy people
Perhaps if you actually have an email people can get help, and when they spend over 2 weeks trying to get the SSL setup which was promised each time to be setup, PERHAPS i would consider a better review.
Very easy to use and great features to help my business grow.
I was having problems accessing my account and setting up a web page
I can't get my site to redirect to the new web address.
I created a simple domain for my website. I host my website in Azure and just do DNS redirects to the domain held by domain.com in my name. I also signed up for Office 365 through their website to get email addresses for my business. I am a sole proprietor and just needed a couple email addresses. Anyway, I replaced the Office 365 subscription from Domain.com with one direct from Microsoft. So I canceled the Domain.com subscription last year. Fast forward to this year and I get an email saying that they will auto-renew my Office 365 subscription for this year. Weird since I cancelled that last year. So I call their 1-800 number to cancel (again). The message that you get when calling the support number says they no longer do phone support. It is all chat now. Chat takes a really long time to get ahold of someone. And they are obviously helping other people so you don't have their full attention. Therefore, getting something simple done like cancelling a service takes 1/2 an hour.
Covered by needs at the time. My update soon if needed. We have a small group,
Webmail now appears to require a Microsoft365 account, which I don't want. Many times, simple is better.
Simple and straight forward way to purchase a domain name
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members