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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Site glitches when scrolling. When I changed the auto renew feature it changed the scrolling pattern
This is my first time owning a domain and I am pleased with the help on how to protect my domain.
I'm getting double billed for Google email and website builder. Not acceptable
I am very unimpressed with the service. The level of difficulty accessing the site is ridiculous. This has been a very frustrating experience for me. Each time I log out, I'm concerned about the problem of trying to log back in successfully.
So far i have found the website easy to use. But its ugly
I have had an ongoing issue for 4 weeks now and I just learned it's STILL not resolved even after a dozen contacts with tech support.
Nobody available to contact and assist with renewal issues.
Not as easy to create a site as I would have hoped.
Trying to log in via the login link and Bad Request
Your browser sent a request that this server could not understand.
How come you Full $#*!s do not have a Business number? Intelligent people like to speak to HUMANS on the phone when doing business. Your site is TRASH!
Some areas of looking at and updating information on my website confuse me. A introduction tutorial video might help. A few minutes to show how to use some features.
There is not much instructions about getting things started and I'm a bit confused.
No way to get any support. Everytime i make a purchase my account gets frozen.
Quite convoluted interface. Getting the exact things it's really hard
I'm showing a double charge I did not authorize a one year renewal With extra protection. I did authorize a standard two year renewal for the domain name. I'm trying to get ahold of somebody to assist me. Please to let them know. I would dispute that charge.
I was charged $ 28.38 for whatever- it was an unauthorized charge- and I spent several minutes in chat yesterday and was told there was no $ 28.38 charge even though my bank was showing it pending. The charge went through today. :(
I paid for a domain name and can not even log in to access anything.
The entire experience has be awful. From day. 1. I called to upgrade a few weeks ago and they disconnected my service. Everything takes 24-48 hours, even resetting my password. I wish I was not locked in for one year. I don't understand how you are in business
Trying to link accounts. And it is proving to be a little bit of a nightmare
There is no auto-responder in the email product. Support could not help me connect mail to my iphone. My website has different looks based on the size of the monitor. These are rookie mistakes.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members