NetworkSolutionsReviews 10,335

The gentleman who helped me was extremely professional, calm and knowledgeable. He walked me through the process and solved my issue very quickly.

Elise was very helpful in walking me through all the steps necessary to renew my domain registration. For www... helpforanxiety.com. We were able to change my log in credentials, my address from Florida to San Diego, and sign up for a five year plan at a cost savings of about $100 over what I would pay if I renewed year to year. Altogether a smooth and seamless experience.

I could not create access my prior business email account (originally with Register.com) - under Network Solutions, it confirmed that the email existed but I could not access it. Spent 30 minutes with CJ, who instructed me how to get access and resolve the issue.

I have been trying to change my phone number for 8 months. Each time I call I tell whoever to help me fix the number. They all said it was done. They were lazy or something else. It never changed until today. The agent was willing to spend a long, long time on the phone with to fix my phone number. She was excellent in her work.

Received a scary scam email. Called Networksolutions for help. It was Sunday late afternoon, and I was surprised to find of your employees at work.
Ms.Elyse was very helpful and assure me all was OK

My experience with Patrick was very productive.
My experience with making a payment to renew a URL was terrible!
When filling out the payment form, it would not accept my name no matter what I did.
After spending nearly an hour online and 30 minutes trying to resolve this matter, I am extremely dissatisfied!

Third interaction for emails not being delivered for authenticate with either SPF or DKIM not being allowed. Each time I have ben told it was taken care of and I would be all set after 2 to 4 hours until the third time where they are saying 24 to 48 hours. It's already been nearly 24 hours and no resolution. Very frustrating when one is paying for professional email service. Training of personnel would help!

Sam was extremely helpful. I had originally contacted Network Solutions to cancel all but one of my six email accounts. Sam gave me options that were much better for my situation and I ended up keeping four of my six email accounts. Sam was patience, explained the process and made sure he did what was in my best interest. Sam made me feel like I was his only client. Network Solutions is lucky to have him!

The level of service from NS has been steadily getting worse over the years. I have been with them for almost 20 years when they were great. I have been moving more and more services to another provider. Eventually, I will leave as expiration dates come.

Kris L. Helped me with strategy around redirecting my domain to another platform on which I have built my website. He provided excellent (Rating: 5) assistance with the functionality of A record, C record, and nameservers.

Apple assisted me with removing a few domains that I was unable to afford any longer. She was patient, personable, professional and efficient. She made me feel I was important and like a part of the team. Thank you Apple!

After trying to transfer my domain name for over a month. Ella got everything just right.
No one else could do what she did in one phone call. She is easy to talk with, smart and polite.

I needed extensive technical support to set up and test the Network Solutions webmail service after my old Domain.com webmail terminated. Despite disruption due to an earthquake near their technical support site, I was able to get service quickly (almost no wait time), and A. J. was able to diagnose my needs and help me quickly and courteously. The service was EXCELLENT!

9/29/25
JUNAN C. WAS VERY PATIENT KNOWLEDGEABLE AND HELPFUL. HE REALLY CARED ABOUT HELPING US RESOLVE OUR EMAIL PROBLEM.
WAS FORTUNATE TO GET HIM ON THE PHONE.
THANK YOU FOR HAVING SUCH A DEDICATED & CARING EMPLOYEE.

Val helped me re-set all my passwords. She was awesome.

Fer-anthony was very informative and quickly process what I needed to move forward. I would differently ask for him again to help me with my other domain names soon.

I found Lovely T, to be very knowledgeable, supportive and helpful in answering all my questions and managing my service. She is a credit to Network Solutions.

The agent was very personable and thorough and resolved my request rapidly and optimally