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NetworkSolutions

4.1

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From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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I cancelled 2 domains that I had purchased well over a year ago and I'm still being charged for them.

Date of experience: November 8, 2023
Illinois
1 review
0 helpful votes
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I lost my google workspace password and now it wont let me recover my account or view my password

Date of experience: November 8, 2023
California
1 review
0 helpful votes
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It was an easy way to sign up and the chat was easy to navigate.

Date of experience: November 8, 2023
Illinois
1 review
0 helpful votes
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Web.com was always very courteous and helpful. They went above and beyond my expectations. I was very impressed how effortless the process was. They were there for me every step of the way! I would defiantly recommend them to anyone, and in fact I already have.

Date of experience: November 7, 2023
Kentucky
1 review
0 helpful votes
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Cant combine checkout with services and products, cant modify checkout process.

Date of experience: November 7, 2023
Florida
1 review
0 helpful votes
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I thought I was purchasing through go daddy and now it wont let me transfer

Date of experience: November 7, 2023
Washington
1 review
0 helpful votes
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It was awful
November 14, 2023

It's been a full year almost, at one point I even paid an extra 250 - for them to make a site worse than the one I was stuck on. Never again.

Date of experience: November 6, 2023
Florida
1 review
0 helpful votes
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Just overall upset, tried to get assistance with webhosting nobody seems to care. So i am finding another provider for all

Date of experience: November 6, 2023
New Hampshire
1 review
0 helpful votes
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Not retail friendly
November 13, 2023

There where no templates geared towards selling products as a retailer. They were all service oriented. I have 100 products to display with price and link to a shopping cart page nothing there for templates. I would have to build it all from scratch. Big waste of money...

Date of experience: November 6, 2023
Ohio
1 review
0 helpful votes
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You might make it to 5 stars once you resolve the delay in the live launch!

Date of experience: November 6, 2023
New Jersey
1 review
0 helpful votes
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Mediocrity is unacceptable
November 13, 2023

Mediocrity is unacceptable. The.com website I wanted to purchase was over $11,000 and was added to my cart along with the others I wanted to purchase. My card declined (thankfully) however, my account was suspended. When I asked how to resolve and if I should get the domain from another company, I was told I could get from somewhere else. I'm always happy to spend my money elsewhere when my business is not valued.

Date of experience: November 6, 2023
Indiana
1 review
0 helpful votes
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I keep getting confirm domain emails
November 13, 2023

I keep getting confirm domain emails. I go end each time and it says the link has expired. Is my domain name confirmed or not?

Date of experience: November 6, 2023
Florida
1 review
0 helpful votes
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I don't feel like it's as user friendly, drag and drop features are not really there. I have already switched over to a new carrier and will not continue my services after the year I already paid for and will not use.

Date of experience: November 6, 2023
New York
1 review
0 helpful votes
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The worst experience you can have
November 13, 2023

The site is clunky, the blog is hard to organize the way the layout works is hard to maneuver. Also, the service they provide to set up your initial website is subpar

Date of experience: November 5, 2023
Texas
1 review
0 helpful votes
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60 day requirement to transfer domains should have been presented visibly at time of purchase

Date of experience: November 5, 2023
Canada
1 review
0 helpful votes
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Scummy company
November 12, 2023

This company sold us a website almost a month ago and since we purchased it it has not only not worked it has not been visible to any of our customers period! We have attempted to use their website editor and it has not worked for almost two weeks now! We have contacted customer support many times and they have done absolutely nothing to help the situation. All they keep doing is say that everything is fine even though nothing is fine from the public's view and our access. They are a complete scam company customer service is absolutely terrible and the products they provide do not even work so you're paying for something that won't even be useful! I believe there reviews are also requested and written by people who represent the company because non of the ones I have read seem genuine at all and since we know the problems associated with this company personally I doubt any of the reviews that have been posted. Do not use this company for website it's not worth it you will regret it immediately

Date of experience: November 5, 2023
Virginia
3 reviews
0 helpful votes
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So far so good
November 5, 2023

So far so good. I am very new to this and will give more feedback through the process

Date of experience: November 5, 2023
Michigan
1 review
0 helpful votes
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Too complicated
November 12, 2023

Compared to other sites I use I find it difficult to navigate your site. I have yet to find the page where ericleesaitz.com is so that I can point it to a site specifically for musicians and artists. On a positive note I use it for my business and I'm very satisfied and will continue to use.
Thank you
Eric

Date of experience: November 5, 2023
Texas
1 review
0 helpful votes
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Actually little experience
November 4, 2023

Actually little experience. Set things up then abandoned it entirely for a while. Life gets in the way sometimes. What was working has been fine and I will restart things and expect the same performance. It was very hands off and easy to work with for what little I did. I plan to make more/better use of it in the future.

Date of experience: November 4, 2023
Maryland
1 review
0 helpful votes
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Quick and easy other than logging in the first time

Date of experience: November 4, 2023