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Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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I cancelled 2 domains that I had purchased well over a year ago and I'm still being charged for them.
I lost my google workspace password and now it wont let me recover my account or view my password
It was an easy way to sign up and the chat was easy to navigate.
Web.com was always very courteous and helpful. They went above and beyond my expectations. I was very impressed how effortless the process was. They were there for me every step of the way! I would defiantly recommend them to anyone, and in fact I already have.
Cant combine checkout with services and products, cant modify checkout process.
I thought I was purchasing through go daddy and now it wont let me transfer
It's been a full year almost, at one point I even paid an extra 250 - for them to make a site worse than the one I was stuck on. Never again.
Just overall upset, tried to get assistance with webhosting nobody seems to care. So i am finding another provider for all
There where no templates geared towards selling products as a retailer. They were all service oriented. I have 100 products to display with price and link to a shopping cart page nothing there for templates. I would have to build it all from scratch. Big waste of money...
You might make it to 5 stars once you resolve the delay in the live launch!
Mediocrity is unacceptable. The.com website I wanted to purchase was over $11,000 and was added to my cart along with the others I wanted to purchase. My card declined (thankfully) however, my account was suspended. When I asked how to resolve and if I should get the domain from another company, I was told I could get from somewhere else. I'm always happy to spend my money elsewhere when my business is not valued.
I keep getting confirm domain emails. I go end each time and it says the link has expired. Is my domain name confirmed or not?
I don't feel like it's as user friendly, drag and drop features are not really there. I have already switched over to a new carrier and will not continue my services after the year I already paid for and will not use.
The site is clunky, the blog is hard to organize the way the layout works is hard to maneuver. Also, the service they provide to set up your initial website is subpar
60 day requirement to transfer domains should have been presented visibly at time of purchase
This company sold us a website almost a month ago and since we purchased it it has not only not worked it has not been visible to any of our customers period! We have attempted to use their website editor and it has not worked for almost two weeks now! We have contacted customer support many times and they have done absolutely nothing to help the situation. All they keep doing is say that everything is fine even though nothing is fine from the public's view and our access. They are a complete scam company customer service is absolutely terrible and the products they provide do not even work so you're paying for something that won't even be useful! I believe there reviews are also requested and written by people who represent the company because non of the ones I have read seem genuine at all and since we know the problems associated with this company personally I doubt any of the reviews that have been posted. Do not use this company for website it's not worth it you will regret it immediately
So far so good. I am very new to this and will give more feedback through the process
Compared to other sites I use I find it difficult to navigate your site. I have yet to find the page where ericleesaitz.com is so that I can point it to a site specifically for musicians and artists. On a positive note I use it for my business and I'm very satisfied and will continue to use.
Thank you
Eric
Actually little experience. Set things up then abandoned it entirely for a while. Life gets in the way sometimes. What was working has been fine and I will restart things and expect the same performance. It was very hands off and easy to work with for what little I did. I plan to make more/better use of it in the future.
Quick and easy other than logging in the first time
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: I was working with a consultant from the Small Business Development Center when I began my business. She advised me to register my LLC and then to go to Register.com to buy the domain name before anyone else could. Later on, she suggested Register when I was looking for hosting.
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB

