NetworkSolutionsReviews 10,335

While I still don't understand what caused the original problem, I called NS and was quickly connected to a service representative with almost NO wait time, which was impressive. The rep I spoke with was so friendly and empathized with me and was determined to solve my problem. He was so patient and so friendly and I felt like he genuinely cared about ME, not like he was just "doing his job" Give that guy a raise!

Hi Reen, who handled my request instantly and went on to ensure every detail was confirmed and done correctly. On a scale of one to ten, you can see how well she was trained and executed the details within minutes, wholly and accurately, and that is why I give her a 10-plus ranking.

Issue solved and refund to be made - colleague Adrian

Russell was amazing, off the charts, saved the day, expert in her field, kind, patient, courteous, understanding, went the extra mile, took me through every hoop, and slam dunked the basketball. I can not say enough good things about Russell. She is a superstar. I can go on, but you already know this about her. She was perfect for me today. She solved my problem. I wished everyone on the internet was like her.

Summer was extremely helpful in explaining that our service was already cancelled onAugust 26th so that there was no need to take action on the Final Notice reminder on September 25th

My support person, James, was very knowledgeable and friendly. He is resolving my issue personally and promised me a call-back in 24 hours to provide any additional help if necessary.

Contacted Billing Support for an issue and they resolved it promptly

My web.com account had to be moved over to Network Solutions and I needed their help to make the transition. They were able to walk me through the process and made sure for security purposes that verification codes were sent throughout the process. This extra security measure was surely appreciated and I was able to transition my account over.

Very professional, knowledgeable, courteous, and personable... Highly recommended.

Marie found and fixed the problem. She did a wonderful job in locating and guiding me through the process to fix this issue.

Riri was patient and respectful - she fixed my email issues. The agent before "John" put me on an indefinite hold when I asked for a supervisor because he was rude. I hung up and called back and was fortunate enough to get Riri who was wonderful, professional and knew what she was doing. Thank you Riri!

Anthony was great. He fixed the technical problem I initially called about. Then he recommended that I renew some of my services. He negotiated well, and I believe we reached results that we can both be happy with.

Most courteous, patient, and helpful support tech. My phone call was immediately answered and directed to support.

Anthony James V was very helpful and patient. I commend him highly.

She navigated the website like a pro! She knew each time I was going to recieve an email, notification & used the best problem solving skills I have ever seen on a phone call. I feel so much better that everything is all figured out. She even scheduled a call to help me again, cant wait to hear from her!

My representative's name Lovely. She was knowledgeable, professional, clear, compassionate, polite and resolved my issue first time.