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Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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I registered 2 domain names. One was plural of the other domain name and all I see that I was charged 2x for the same domain name without the plural.
I have worked with Domain for 4 years now and has been glitchy and buggy.
I am running into problems with set up, with no solution in sight.
Poor landing page. What i spend couldnot used it. 27$ the web.com cut from my credit card becaise it was on auto maonthly payment. Without giving notification. The steps of how to start building the web is complicated and not friendly. Frankly i will not advise anyone. Online chat only working sometime. But positive point is online chat was supportive and nice. Otheres really poor compare to many othere application.
Ease of set up for a non seo person has been remarkable.
Thank you I love the platform and it is easy to use
So far, I can't set up email and I am registering my domain for use with wix.com not working yet
Do not harass you with sales pitches or spam you at all. For over 20 years now, our website is always up.
Great so far. Never had any issues and I've been using you guys for three years.
I am a newby. You are throwing things at me with no explanation. Very confusing.
My phone has blown up with telemarketers from you selling my information. This has been so disappointing.
I cannot access the email that I just purchased. The password provided is incorrect
Excellent service and the price was a little high.
Zero rating if I could. Requested refund and they claim based on their policy not able to refund me back my money. Only registered two days ago, this is unheard of. Not to mentioned, I cannot interact with a live person. Worst experience ever. Both the rep and I was texting back and forth. I do believe these people are overseas. I Will NOT auto renew.
I hope you're reading your review.
The site is easy to use and very easy to navigate to manage my account.
The site is very difficult to navigate into building a website from buying the domain. Your integration of the builder option is cumbersome and results in frustration immediately. I paid for Word Press but cannot connect to it. I clicked on Webbuilder and was able to begin building but the guided AI version offers a horribly novice looking web presence with no customization available. While DOMAIN.com may not have anything to do with the offerings of the two builder options, you endorse and direct your clients to them so they reflect on you. Now I am looking to move the domains to another builder site but cannot locate the information I need from DOMAIN.com. NOT a good start for my first time buying from DOMAIN.com.
I Purchased my new email domain and it was very quick and easy.
The most difficult website to work. Annoying constraints of fixed layout, placement and resizing. Your hands are tied behind your back. Homestead website was a gem. What happened to that?
It was hard to find where to edit my website. Going to eCommerce and then following the steps - I had to call customer support to figure that out and it should be easier than that.
Jordan Senter
Marketing Consultant
Needs a raise! Super friendly, talked to him for probably thirty minutes (actually gave him a job offer as a sales rep). He by far made this business sticky! I will be referring my colleagues to DOMAIN.COM because of Mr. Senter stupendous articulation.
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: I was working with a consultant from the Small Business Development Center when I began my business. She advised me to register my LLC and then to go to Register.com to buy the domain name before anyone else could. Later on, she suggested Register when I was looking for hosting.
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB

