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Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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I have set up my SSL account but your email says I need to set it up. It's been 10 years since I built a web site with web.com and it has become more complicated and confusing
I don't want to waste anymore of my time. A waste of money.
Ever since I started about a month ago, I've had an issue with the booking system not accepting the new questions that I put in for the info needed upon check out. One of my questions is to give the customers address. I need this answered so that I know where to go to do the 3D Virtual Tour. Without this info it is worthless to me. They send me a message by email every Monday and Friday that says the exact same thing each time. They are working on my problem and will get back to me when the problem is fixed or if they need more info from me.
Constant loading issues and issues with website builder. Tools work one day and don't work the next day. The published version of the website do not match the draft version.
User friendly with many great features. Keep it simple, make it elegant, create drama. Whatever your preference, web.com provides the tools, and if you choose not to be the one to create the website/blog, they have web designers. Checkout the great packages available. Yup! I'm just a customer.
This is the worst. I really want you to stop taking my money for NOTHING or LESS THAN PROMISED and I'm just DONE.
So far so good for the most part. I have a few questions and Im not sure where to go to aske them. I would like to build my brand from scratch, not chose from a logo. Branding is very important. I like the overall offer of what you got going on, however hopefully theres a choice/option to build/create my brand.
This program has been so incredibly user friendly and all-encompassing-- so grateful for Web.com making my website needs easy for me and my vision come to life!
I'm starting an online business and Domain.com is just what I need to get my business up and running.
Difficult to use, do not support chinese character
The usage of the website builder is with ease! Great!
High cost for basic domain privacy, better to create an all encompassing package...
Client support not really able to solve issues that arrised without any fault of client and that meant losing a important domain :(
Can't log in to set up e-mail, cannot even open my new web address.
I can't delete my debit card info stored on your app.
I was exploring purchasing a range of products for a new company from domains to websites, emails, etc. I wanted more information about the different ecommerce options, so I tried the chat feature and was connected to Chaithra.
Chaithra is completed uneducated about the products on Register.com. She could not answer simple questions such as what marketing platforms are included with the premium service. She refused to transfer me to a supervisor. She tried to pass me off to another team claiming they were open, but I called while still in the chat with her to find they had closed over 2 hours earlier. She acknowledged later that she was aware of this situation.
I repeatedly asked for the end-of-conversation survey I was told she would send when I realized she couldn't help me. It's more than 20 minutes later, and she refuses to send it because she knows I will leave a negative internal review.
Clearly I won't be using your service since the customer service is completely unprofessional, dishonest, and untrained. This site needs to thoroughly reconsider the people they are employing and the lack of training provided to them.
Web perfect thanks guys, I believe you did me correctly
Web.com is amazing, very easy to use, its pretty much plug and play.
Great! Easy to navigate and offers many helpful tools for website hosting, building, protection and more!
The domain verification email won't open on any of my devices.
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: I was working with a consultant from the Small Business Development Center when I began my business. She advised me to register my LLC and then to go to Register.com to buy the domain name before anyone else could. Later on, she suggested Register when I was looking for hosting.
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB

