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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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I am not able to verify my domain. I keep waiting for email verification. They sent me one email but wasn't able to open.
More complicated than other web builder sites such as wix.
Trevor has been great to work with. He answers all my questions no matter how big or small and is patient with my lack of knowledge.
The instructions are hard to understand. Every time I make a move, I need the help of support, which gives me more instructions that does not work. Teh copy and paste does not work, it always froze. When I need more informtion, i was just directed to another page. And even now it's hard to log in, not takiong my password, not taking my pin. And I have to goi to Chat to be able to log in.
As I am not the best at technology, web.com has been easy to learn.
A little problem with the billing but all solved, great customer service
After a rough start the web designers set my website up with my vision being actualized.
Had a nice experience until i was charged $23 out of nowhere.
Honestly, the UI/UX is outdated. Its hard to find what im looking for and its taking too many clicks.
I keep having to open new tabs to accomplish my goals. It's complicated.
So far so good. I love it
Nice easy and lots of savings
I don't know what I'm doing but this is user friendly
I'm excited to come back and use Web.com again. Great platform. However, The Automatic payments started without consent.
I built my site myself with one of the templates. The small amount of help finished the site and it's working beautifully.
Your auto renewal crap that goes to spam is crap, I believe this is the 2nd year I've tried to mess with this and you make it a HUGE pain in the butt to get something changed
For this to be my first web page any issue I have its solved immediately. For that I am thankful.
Last support call has not been resolved regarding Web builder SEO tool, robot.txt file. I was told over a week ago I would get a call from hosting regarding this issue Ticket # I*******
The site was very easy to use & the prices were also fair.
I thought i was getting a retail site because the plan description listed " marketing"... but that was not the case.\
I didn't get the hell I needed with setting up my online store and the features for the store are below my expectations
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members