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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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The website is laggy and doesn't load. Some pages look a lot older than others. It looks like everything needs to be redone and updated.
I used the chat feature to ask a question and the person on the other end suddenly disappeared.
I kept trying to get my money back from accidently buying a 150 dollar service and I tried so hard and they wouldn't give me my money back
Multiple technical issues preventing me from using services i purchased
I am very, very dissatisfied with the way Domain.com handles business.
2/23/2024 ACH DEBIT PAYPAL $21.99
Bad customer service taking too long and too mush time
This is very user friendly and I have had some user error mistakes, lol. I am figuring it out though.
Nice and user friendly website easy to do things yourself.
*******890
Awful experience! This company is to damn cheap to answer the telephones and expects everyone to chat. Screw them, the moment I have time I'm blowing this site. There are times in life you need a telephone conversation, is this company that out of touch that they don't realize that? Actually, they totally realize that, they just don't give a damn.
I want to purchase a new domain and do not want to renew one coming up, but it keeps charging me for both in the cart
I can't find how to do a domain forwarding- can't find the dns server; can't find contact help; search doesn't pull up what I'm looking for; my user name got changed without my knowledge. Who picked the numbers and why wasn't I alerted before I got 5 new random numbers to remember.
I been using Domain.com for over 10 years and the price and service is great.
Easy domain registration, helpful emails on next steps for adding web pages to your website, and reasonable pricing all make for a quick and easy foray into the world of having your own website.
Can not connect to my own website builder, and can not do any setting from my own account.
Carrie is an awesome person and really helped me a lot and made my decision easier!
Horrible services. The website builder is not working. I cannot access my site. It keeps craching. Work on your own website and make it better for user experience
Site is easy to use and the staff are extremely professional!
Its fairly easy to use some things can be confusing but that's normal. Most importantly is affordable
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members