On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Charging for ssl is wrong and not allowing me a refund.
This people scam me of my money. I contacted there customer support. And I told them I registered here by mistake. They should terminate my account immediately. I did all I was asked to do. And yet every month. They remove $34.99 from Visa card. I have tired to contact them but no response. Please stay away from this people.
I added a domain to the cart but when I checked out, it was a different domain- one that I was browsing but not wanted.
Love it, so easy to set up. I was able to add on security package and web hosting - awesome!
I love the look and the feel of the site it's really great, and I feel like I have many options to choose from here.
I have been trying to get my website online and right for over a month now. I can't get anyone to truly help me
I've loved the experience so far, however web builder sometimes doesn't work
My domain is function perfectly well. I must confess i will always use your services.
I turned auto-renew off, but you have just charged my paypal... without my permission. Does that not count as fraud?!?
The people to whom I spoken were nice and helped me.
Charged my credit card $0 for "free" thirty days, but did not inform me what the cost will be afterwards.
Minimal effort with staff. Bit by bit string along stuff instead of just getting my site done and running.
Cannot launch webmail for 2 people, this is what I paid for
I can't figure out how to start; you just keep asking me to buy things.
So far fair enough but not sure of the hosting. I would like to set up a WordPress instance but not able
I like your solutions, and at most your support.
Keep up this good work
Web site very wonky and very difficult to remove additional products I did not ask for. Very very frustrating
System hard to navigate, not easy as what you advertise it to.
I asked to have my domain transferred. I received several messages that action was needed, with the action being that the domain hadn't existed for long enough. Having never received the superpower that allows me to speed up time, I waited for the 60-day mark. And when we hit that, I received a notice that the transfer request had failed.
Keep getting kicked out of the website builder. Very frustrating
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members