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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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This company charges your CC for no reason. This company is a joke. Stay away from WEB.COM.
Costumer service is horrible.
I am having a difficult time propagating my website and email DNS records. I can't find a phone number that would allow me to talk to a real person to correct the issue.
Chat assistance got me where I needed to be. Thanks!
Support takes way too long to respond and answer questions as well as process payments.
By mistake I have bought a second domain transpowerllc.online. Can I cancel this domain and get refund?
BR
No email confirmation about the domain name i have purchased.
Edit site button should be on the very first page, not after 8 million clicks.
Cannot update Owner info Changed it, click save and it reverts back to old info
The design i got for my site was not what I was really looking for and no one got back intouch with me after I asked for some changes.
Struggling to set up new business email on google admin
This website is hard to maneuver around its hard to put spacing and panels in and put pictures headings text where you want them this site is difficult so I do not recommend it
Absolutely one the worst companies to work with. I've tried 4 times to transfer a domain and it is still not completed. Each contact I'm assured it will get done. The only thing I get is more emails trying to sell me something. They're great at taking my money but zero help when you need to get something done.
Trying to sort out how to set up google workspace. I might as well try to perform a root canal on myself. Is there a delay that I have to wait 24 hours? No idea. How do I log in to the google admin account? No idea. Can I get the admin access from the domains interface? Not as far as I can tell.
I would have given you five stars is you had allowed me to select my own username
Not the most user-friendly; customer service was great but I pretty much had to restart on my website creation (many hours lost)
I am having trouble navigating the email mx records
Dont advertise it will cost 10 - 14.99 per month then charge 40. Not okay to lie. And the domain/server kinda sucks especially for 39.99 per month. Wont send appointment verification to my customers. Wont load correctly or take forever... the only reason im keeping it this month is because i got a few sales
When i right the domain name i needed a big green tik appeared on a frame.
I thought that was what i wanted so i make the purchase.
It came out that some info with gray blurred laters was over that big green frame and i didnt notice. My thought was that this was my correct purchase. My mistake? YES! But in the end i make falls choice.
Now i have a domain name that it is useless for me. Thanx
SO FRUSTRATED! Your website does not have instructions on how to create an email address using the domain without purchasing Google workplace. EVERYTHING points to making additional purchases. This information was not disclosed up front. Bad form!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members