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NetworkSolutions

4.1

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From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I wish GoDaddy.com would let us set up a.com through their site and not a 3rd party… Transferring stuff and setting up my website email on GoDaddy is a pain.

Date of experience: March 27, 2024
South Africa
1 review
0 helpful votes
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Not all my functionality from my build website is working on my domain website...

Date of experience: March 26, 2024
Indiana
1 review
0 helpful votes
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I have signed in and I didn't like the services provided and I was not satisfied. I called in to cancel and refund but I have been told 3 days required to recover the payment. It is clear to me then that your company is not confident and that's why you would have such a policy. I only been deigned in for 4 days. What a waste!

Date of experience: March 26, 2024
Florida
1 review
0 helpful votes
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So far so good!
April 5, 2024

So far so good! Just getting started but all the tools I need seem to be right here!

Date of experience: March 25, 2024
Florida
1 review
0 helpful votes
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This site is too complicated
April 4, 2024

This site is too complicated. 0/10 would not recommend.

Date of experience: March 25, 2024
Virginia
1 review
0 helpful votes
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Haven't gone live yet, but really enjoyed the Logo builder. The website builder is going fine. The email account is an extra bonus! I will likely need to add more email accounts, if possible.

Date of experience: March 25, 2024
Australia
1 review
0 helpful votes
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So hard, spent 3 hours trying to do this, I must be stupid

Date of experience: March 24, 2024
Florida
1 review
0 helpful votes
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No guidance in building a site plus how to best use the.com domain.

Date of experience: March 24, 2024
Florida
1 review
0 helpful votes
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Easy for me to do all the work step by step how to built in

Date of experience: March 24, 2024
Massachusetts
2 reviews
0 helpful votes
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My experience has been good so far. I had a little trouble trying to make my page responsive for laptops, tablets, and phones but I figured it out I think.

Date of experience: March 22, 2024
Oklahoma
1 review
0 helpful votes
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Getting to where I am has been painful... and I'm a retired systems engineer with 45+ years of experience!

Date of experience: March 22, 2024
Vermont
1 review
0 helpful votes
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The site is easy to navigate, which makes it easy to update and move things around. It is much appreciated, thank you.

Date of experience: March 22, 2024
Alabama
1 review
0 helpful votes
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Being asked to complete survey again after already doing it. Creating a domain and finding it has a whole bunch of dns entries with no explanation of what they are or how they got there.

Date of experience: March 22, 2024
Colorado
1 review
0 helpful votes
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I just want a business email address and this is about as messed up as I have ever seen. 1 star

Date of experience: March 22, 2024
California
1 review
0 helpful votes
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My entire experience with web.com support has been terrible, and I will be seeking a move of my DNS registrant at the earliest possible change I have

Date of experience: March 22, 2024
Oklahoma
1 review
0 helpful votes
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Still trying to figure out how everything works and what my next steps are

Date of experience: March 21, 2024
California
1 review
0 helpful votes
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So far so good!
April 1, 2024

So far so good! Easy to navigate through and customer service is awesome!

Date of experience: March 21, 2024
New Jersey
1 review
0 helpful votes
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I rate this site as one of the best, most effective effective

Date of experience: March 21, 2024
California
2 reviews
0 helpful votes
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Complete Trash
March 31, 2024

Do not under any circumstances use this service when there are better providers out there. Especially for WordPress, they are trash. Their service and support are both garbage, I would not recommend this provider to my worst enemy. They will nickel and dime you for services others provide for free, stay away! Also, their chat support is full of Bots and canned AI responses, not great for tech support.

Date of experience: March 20, 2024
Washington
1 review
0 helpful votes
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It was a bit slow and was not really giving me a direct advice but redirected me to written articles and video

Date of experience: March 19, 2024