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Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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I have signed in and I didn't like the services provided and I was not satisfied. I called in to cancel and refund but I have been told 3 days required to recover the payment. It is clear to me then that your company is not confident and that's why you would have such a policy. I only been deigned in for 4 days. What a waste!
So far so good! Just getting started but all the tools I need seem to be right here!
This site is too complicated. 0/10 would not recommend.
Haven't gone live yet, but really enjoyed the Logo builder. The website builder is going fine. The email account is an extra bonus! I will likely need to add more email accounts, if possible.
My experience has been good so far. I had a little trouble trying to make my page responsive for laptops, tablets, and phones but I figured it out I think.
Getting to where I am has been painful... and I'm a retired systems engineer with 45+ years of experience!
The site is easy to navigate, which makes it easy to update and move things around. It is much appreciated, thank you.
Being asked to complete survey again after already doing it. Creating a domain and finding it has a whole bunch of dns entries with no explanation of what they are or how they got there.
I just want a business email address and this is about as messed up as I have ever seen. 1 star
My entire experience with web.com support has been terrible, and I will be seeking a move of my DNS registrant at the earliest possible change I have
Still trying to figure out how everything works and what my next steps are
So far so good! Easy to navigate through and customer service is awesome!
I rate this site as one of the best, most effective effective
Do not under any circumstances use this service when there are better providers out there. Especially for WordPress, they are trash. Their service and support are both garbage, I would not recommend this provider to my worst enemy. They will nickel and dime you for services others provide for free, stay away! Also, their chat support is full of Bots and canned AI responses, not great for tech support.
It was a bit slow and was not really giving me a direct advice but redirected me to written articles and video
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: I was working with a consultant from the Small Business Development Center when I began my business. She advised me to register my LLC and then to go to Register.com to buy the domain name before anyone else could. Later on, she suggested Register when I was looking for hosting.
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB

