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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Things have been okay until now. I am frustrated about the SSL certificate issue this has been going on for some time and was told that I will not be notified when it is fixed.
Your support has not been helpful in resolving my dns record issues.they default to the "wait 48 hours". It generally only takes 5-6 hours to see whether a fix is going to work.
We (my wife and I) are very disappointed with the ever increasing costs and decreasing quality. We are also unhappy that our domain transfer out is not happening in less than at least the first three days. We still have not received the transfer out code.
Catch-all instructions are incorrect in step 2
https://www.web.com/help/article/get-started-with-catch-all
I don't have an "email" link to click on, just Home / Email & Office (which doesn't help with catch all) / Domains
I'm facing problem to access my domain account for more than 2 weeks and many cases opened without any solution till now.
Too much unnecessary email and a price increase that was way too much to my liking for the service since the merge with Domain.com where I had my sites for the past 10+ years
The Standard Email: (1) When sorted by SIZE unsorts after a few seconds (not enough time to read the list. (2) it only sorts the current screen unless you scroll to the bottom of a long list (Then it times out after a few seconds).
When I can actually get into my account, it is awful.
I have unlimited... now limited plan bad politics, too many years for noting
Not as quick to get to my dashboard as it used to be..
There is no email app that is efficient and doesn't have ads. The hosting is slow. The menus are poor and cryptic. Expensive comparing to others like Hostinger and Bluepoint.
Your new website is terrible and the worst user friendly ever. It is a hassle to get a verification code every single time we try to log in. Also, you banned the spam control wich was so useful. I we could ive you less tha 1 star we would.
Having my domain here is easy and the hosting is scalable and lovely
My website is experiencing problems for a long time regarding the loading of the website preventing users to visit my website because of a security problem. This is impacting in the image of my company. I have reported the issue several times but the technical staff answer that Domain.com is aware of the problem but that there is no solution... unaceptable!
Received great service and 'easy to use' WEB.com website.
Since dotster switched to web.com, I have had, and continue to have, multiple problems with our webpages. I can no longer access Weebly for two of the websites and for one of my domains, a web.com technician redirected the web page to another domain, and the redirect is not working anymore.
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Every interaction I've had with web.com and every attempt to use your website has been negative and frustrating.
This is not a users friendly site and I wish I never subscript to it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members