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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Every interaction I've had with web.com and every attempt to use your website has been negative and frustrating.
This is not a users friendly site and I wish I never subscript to it.
The website builder is terrible. Very little flexibility. Integration with e-commerce platforms other than PayPal is awful.
I miss the ability to call for support questions, not everyone has basic idiot concerns.
Using chrome instead of safari. Maybe navigation will be easier
Purchased from mydomain.com which was bought out unfortunately. web.com neither offers the same benefits (free SSL) and charges for web-forwarding which is 100% money-grab as no-one charges for this basic service. Customer service is good.
Everything I do produces errors and you have terrible customer service
Easy to be used, but website loading time can be improved to be faster
Great, nice interface, great processes that enables me to perform all the task i require
Worst. Experience. Ever. They stole my account and shut down my entire website, email & business for over 2 weeks with no explanation, and still haven't returned access to ALL of the domains I registered with them.
You need to make it easier to see and renew an existing domain name. It's like a rabbit warren at the moment.
I have raised my concern that I am unable to access visitors stats. Year after year, I receive the same response that the team is still working on. Very poor response.
Ive requested to have my domains transfered out and support has not been helpful.
My websites aren't doing what i'm paying you guys to do for them. Such as making them secured.
Having to log in again every half hour drives me insane. And it's even worse now with requiring a code every time. And I'm constantly having problems with the website builder. It also lacks a lot of functionality.
Great security to verify I'm the owner of the account!
My e-mail has not worked since it was transfered from dotster I've attempted to get it fixed through chat whit webc.om several times and it still does not work. I'm considering changing hosts.
I recently signed up for a package, built my site and am now told that it's no longer "really" support do to a migration to a newer platform. Didn't feel good nor encouraging to hear this as a new client. Oh well.
Your interface sucks...give me mydomain.com back. Sucks sucks sucks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members