NetworkSolutionsReviews 10,335

I have had issue with charges on my account and also renewal. Money taken from my account without my authorization. It's nor fair and for a startup business this is not good at all. Also mons taken from my account for SSL renewal without my permission and my site is not working. After all the money taken for domain renewal and SSL. What is really going on?

The transfer and connecting with an agent have been pain

I was a satisfied customer of Dotster.com. But once they were bought by Web.com and I was transferred to Web a couple of months ago, I have not been able to view or modify my senefest.com website. Tech could not fix my issue with not having Weebly available even though Web.com had been collecting a monthly fee for the service. I still cannot manage my website or use Weebly, yet the monthly fees were collected. Last week, our nonprofit decided to cancel our website hosting and email service subscription with Web.com. On a positive note, all the customer service reps I spoke with were pleasant and caring.

I am an ex-mydomain.com customer. I have had no end of problems trying to log into web.com. I get emailed a verification code that usually gas expired by the time I receive it. If I login using my recovery key the screen just spins forever. Not a happy user.

I am checking out the website builder with the free trial.

It has to many errors at the moment, all the time when I came here and I want create something, it is difficult to fix or takes a longer time until I get a reply.
It popup now regarding registrar privacy, but then it said, it not possible right now!

So far is very good. I hope that from here to my account management page is also good

See my previously-submitted survey, which details my complaints. The transition of Dotster -> Web.com has been a disaster.

The dashboard interface is not clear to follow or find what I need. And customer support is slow and not well trained. They seem to only work off of a keyword list of documents to send instead of being truly knowledgeable.

I've been a mydomain.com for well over 10 years. I have my domain ONLY for email redirection, which vanished after the merger with web.com. Unless mail redirection is put back I won't be renewing my domains

The site is down way too often, and it requires too much clicking from one screen to the next to get where you want to be.

Transfer from MyDomain, easy & painless. Hope for a smooth future

Awful experience with the chat they keep you waiting for ever you guys do need a phone number to be able to communicate with a person.