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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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Your company provided some information to me, I relied on it and did accordingly. Then, after 2 weeks your company gave completely different information to me on the same question. I lost time.
Bad
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I ordered 3 domains, but they did not fulfil any of it, I contacted the support team 6 times already, they are very polite but nothing was delivered so far,
So I asked for refund, since then there is a only silence :(
I've been using Domain.com for many years. NEVER have had a problem and that's including several domains etc.
Seemed that you are getting better, new interface, better service... but problems are still there
It is great experience with domain.com, customers service is good
Too much AD, I barely find what I'm looking for. I'm here to handle my domains, not submit forms or pay for something I never wanted.
Absolutely hate web.com - worst customer experience, pricing and service.
Poor customer service especially with supervisors! Unable to satisfy customer issues!
Stop asking for reviews it's obnoxious and it shows total disregard for your customers. We're all tired of it you keep this up I'm going elsewhere.
I get tired of having to skip past the.net,.org,.online every time. Once I put i dont want to purchase it take it away
Really poor. Not happy coming over rom Dotster. Can't get billing right. Costs too much. 100% thumbs down.
My emails where offline and unusable for a week... lost dozens of emails.
Service is so bad I predict this business will collapse within the year.
Getting more and more expensive. Its been doubling in cost every year.
I was unable to create a google workspace email after wasting 1 month trying to work thing out with the support team and engineering team. Very disappointed with the service provided.
It takes forever for material to be published live and not much was added.
Having trouble doing some of this website. But because I chose the DIY with some AI I cannot get help.when i asked for it.i was to be charge $100 an hour or 200 for 1 hour a month for a year? Or subscribe for $70 a month.or hire for $3-5,000. I used web.com in 2006-2014 and it was easier without the drop and drag and i could call for help anytime..
It's quite apparent that you merged MyDomain customers onto web.com before you had the infrastructure in order. I have moved over 75 domains away from web.com to Namecheap because your platform is too buggy and your prices are ridiculously high for a commodity like domain registration.
Its very easy to buy things of your site, however the WordPress Plus hosting package I bought has not been working properly since day one. Please see your customer support case [E-*******] and yet another similar case [E-*******]. Its been a month!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members