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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Basically stealing $14.99 each month from my account
Still waiting to hear about my website being developed.
Its quite difficult to understand as a novice in building websites and it takes long to load but i like it
Problems with navigation and enhanced email set up
Taking my money and Wont let me cancel the auto renew
At present I'm still sorting the wood from the trees!
Very slow response and support, doesn't take customer seriously
123 it will only be used to confirm your order and for customer care.
I can't add text fields nor navigate links during website editing!
Building got easier and easier. I wish they had spell check
Cant get my domain to work and your customer service has been rude. Even after they told me what to do with my external domain it still doesnt work. I will likely cancel my trial, wanted to see if it works before I subscribe for a year
I am having issues adding layouts or moving information around
I love the fact I can speak and text some one I would like better help and clarity on the payment plan and a video explaining step by step how to build a web page and what each feature does. It will make it better for people to stay.
You might just be me but I don't understand why it's taking so long to get my website
Your company has caused me issues at my bank because of the irregular charges and changes to amount all evening here. I have a written price now in a chat text and the new person is now trying to charge me a different price again...
So far so good except there was no mention i would have to upgrade to sell online.
I might cancel all my service here due to prices and payment issues
Just read the logs of my conversations with your staff
DNS editing is not at all user-friendly. Also, I have a hard time figuring out why it doesn't work, and it's not the first time.
Issues logging in EVERY SINGLE TIME. Website never loads the first time. I have to do it at least three times.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members