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Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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I would leave a zero star if I could. Nothing but problems since day one. Called customer service to cancel account and they can't find my account, yet they seem to know how to bill me.
Complicated to buy the domain and set them up - still having issues setting up email accounts
The website builder is not customizable enough. It should be easier to add photos, videos, and text wherever you want and at the size you want.
I misspelled my domain name and requested a cancelled but was denied, even though in the Terms of Service it says 30 day money back guarantee.
I was told I could not even transfer the account to the correct name. There should be a 24 hour grace period.
I am failing to locate things. I would like to stop auto renewal of google workspace business starter
The builder does not offer the functionality required to quickly pivot for my business needs. Simple functions are not available; meaning valuable time is wasted re-creating content
Im trying to redirect my domain name to my web page and i cant
Some of the building capability is not up to par...resizing blocks should be easy to implement.
I have been having trouble uploading some of my pictures to my website, and every time I do this, it pops up saying "server error''...I have been requesting help with this and NOONE, has replied! The last email I sent, I requested help with this issue and stated that if no one responds to my issue, I will take my business elsewhere and insist on my subscription being cancelled.
I cant get any of the services I paid for. Site is terrible to navigate and keeps trying to sell me things I have already paid for and yet cant access.
I have had trouble connecting my domain to my website. I have had a LOT of trouble trying to obtain a Google Workspace. Nothing has been easy and I will certainly not use Domain.com for anything else in the future. The help options are not helpful at all.
My domain has disappeared i am struggling finding out how to connect to my store
Site is not user friendly. Chat support is not helpful at all.
It has been a user friendly experience so far. The prices for what I am getting also seem reasonable.
Nice templates! They make it easy for me to create and manage my own site.
Have made it impossible to cancel subscription and are stealing my money, is a complete scam.
I am trying to renew several domain names and this website is not friendly
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: I was working with a consultant from the Small Business Development Center when I began my business. She advised me to register my LLC and then to go to Register.com to buy the domain name before anyone else could. Later on, she suggested Register when I was looking for hosting.
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB

