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NetworkSolutions

4.1

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From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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I would leave a zero star if I could. Nothing but problems since day one. Called customer service to cancel account and they can't find my account, yet they seem to know how to bill me.

Date of experience: March 2, 2023
Canada
1 review
0 helpful votes
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Connecting my domain to shopify is extremely complicated and makes me wish I bought my domain from Godaddy

Date of experience: March 2, 2023
Spain
1 review
0 helpful votes
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Complicated to buy the domain and set them up - still having issues setting up email accounts

Date of experience: March 2, 2023
Ohio
1 review
0 helpful votes
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The website builder is not customizable enough. It should be easier to add photos, videos, and text wherever you want and at the size you want.

Date of experience: March 1, 2023
Australia
1 review
0 helpful votes
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I misspelled my domain name and requested a cancelled but was denied, even though in the Terms of Service it says 30 day money back guarantee.
I was told I could not even transfer the account to the correct name. There should be a 24 hour grace period.

Date of experience: March 1, 2023
Uganda
1 review
0 helpful votes
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I am failing to locate things
March 31, 2023

I am failing to locate things. I would like to stop auto renewal of google workspace business starter

Date of experience: March 1, 2023
Florida
1 review
0 helpful votes
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Building my own e-commerce site has been pretty simple compared to what I was expecting.

Date of experience: March 1, 2023
Australia
1 review
0 helpful votes
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The builder does not offer the functionality required to quickly pivot for my business needs. Simple functions are not available; meaning valuable time is wasted re-creating content

Date of experience: February 28, 2023
Colorado
1 review
0 helpful votes
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Im trying to redirect my domain name to my web page and i cant

Date of experience: February 28, 2023
Illinois
1 review
0 helpful votes
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Some of the building capability is not up to par...resizing blocks should be easy to implement.

Date of experience: February 28, 2023
Ohio
2 reviews
0 helpful votes
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I have been having trouble uploading some of my pictures to my website, and every time I do this, it pops up saying "server error''...I have been requesting help with this and NOONE, has replied! The last email I sent, I requested help with this issue and stated that if no one responds to my issue, I will take my business elsewhere and insist on my subscription being cancelled.

Date of experience: February 28, 2023
Arizona
1 review
0 helpful votes
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I cant get any of the services I paid for. Site is terrible to navigate and keeps trying to sell me things I have already paid for and yet cant access.

Date of experience: February 28, 2023
Texas
1 review
0 helpful votes
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I have had trouble connecting my domain to my website. I have had a LOT of trouble trying to obtain a Google Workspace. Nothing has been easy and I will certainly not use Domain.com for anything else in the future. The help options are not helpful at all.

Date of experience: February 28, 2023
Norway
1 review
0 helpful votes
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My domain has disappeared i am struggling finding out how to connect to my store

Date of experience: February 28, 2023
Canada
1 review
0 helpful votes
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Site is not user friendly
March 30, 2023

Site is not user friendly. Chat support is not helpful at all.

Date of experience: February 28, 2023
Illinois
1 review
0 helpful votes
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It has been a user friendly experience so far. The prices for what I am getting also seem reasonable.

Date of experience: February 28, 2023
Kentucky
1 review
0 helpful votes
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Nice templates!
February 28, 2023

Nice templates! They make it easy for me to create and manage my own site.

Date of experience: February 27, 2023
Australia
1 review
0 helpful votes
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Have made it impossible to cancel subscription and are stealing my money, is a complete scam.

Date of experience: February 27, 2023
Florida
1 review
0 helpful votes
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March 29, 2023

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Date of experience: February 27, 2023
California
1 review
0 helpful votes
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I am trying to renew several domain names and this website is not friendly

Date of experience: February 27, 2023