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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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I had turned off auto renew and it still charged my card and the customer service agent was of no help
Several little hiccups with website thus far; website migrated via myTime support. Worked well for a bit and now is not functional.
Not a very user friendly interface. Even calling help desk is not very helpful.
I can't turn Auto Renew off. Your partner, Domain.com, makes it hard to redirect or point my domain. It's been a pain in the, I'm done.
Exceptional service easy to navigate easy to use AI i enjoyed the zoom call
Still trying to figure out how to tie it all together. Almost there
Very professional and knowledgeable team. Helpful and goes out of their way to help.
Helpful. Very patient people which I need to do this. Thank you
Soporte para renovar el dominio me aparece un aviso que no entiendo a que numero puedo marcar
There is not a way to turn off the auto renew or mark the domain to be deleted. I seriously had to chat, go through a whole sales pitch before they did it. Something that should have taken me 30 seconds with a toggle switch took me 20 minutes screwing around. Horrible user interface.
All the email accounts hosted by web.com were inaccessible over the weekend. It was reported Friday and we had to wait until Monday evening to get web.com engineering to work on it. This is a nightmare.
It is incredibly exhausting to get to the settings of the domain. If i want to change the DNS entries, i need to do at least 5 klicks and the checkbox "Do you want to save this decision" does not save this decision...
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I still have opened tickets that have not been resolved!
I am enjoying my domain and website features they are supporting my business.
I was told that my domain name emailscashsystems.com would be made into a website that you would build for me. What I'm getting is (page not found error).
Can't access my main domain. All was find until I switched to you, but had weird Doster trouble. Now I have MORE trouble. No longer online. I need folks to be able to find my domain...VERY FRUSTRATING
UI is hard to use - non intuitive to find the cost of upcoming renewals; chat tech support was only so-so
JUST HAD A CONVERSATION WITH CUSTOMER SERVICE REP (MALE) THAT HAD A NASTY ATTITUDE AND VERY AGGRESSIVE TONE! ASKED TO SPEAK TO A SUPERVISOR AND HE TOLD ME NO ONE WAS AVAILABLE, AS BIG AS WEB.COM IS NO SUPS AVAIABLE? SMH!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members