NetworkSolutionsReviews 10,335

Outdated features. Rude customer service. STAY AWAY AT ALL COST!
Domain transferring features are absolutely terrible. LEVEL 1 support is a waste of time and has no idea how the DNS layer operates.

This is the easiest site i work on. I am not a pro trying to do my best

Terrible experience with Domain.com. My SSL certification issue has been unresolved for over 40 hours, despite being told it would be fixed in 24. This has caused my marketing campaigns to fail, resulting in a $4,000 loss and forcing me to halt my project until April 2025. Customer support has been unhelpful, and the lack of urgency is unacceptable. Their negligence has severely hurt my business. Would not recommend for startups or anyone relying on timely support.

My experience so far has not been terrible.i have struggled a little but not like in the past with other websites.i am happy i went with web.com

I cannot get access to the website builder 95% of the time to work on my website. I HATE Web.com - this has not been resolved and I WILL NOT continue using your very lousy service if this continues.

Domain.com charged me for a domain that I didn't even order! Fortunately, I discovered the charge on my credit card. When I contacted them, they said they would issue a refund. However, in a follow-up email, I noticed that they would only refund a small amount. When I contacted them again, they attempted to scam me by telling me to contact another company. THIS IS ALL HAPPENING BECAUSE THEY CHARGED ME FOR A PRODUCT I DID NOT ORDER!

I received an email from register.com claiming my site had a trademark infringement. The trademark they cited is not on my site anywhere that I can see. But they suspended my site and kept saying I had to remove the offending content. At least 3 of their support reps confirmed my site does not contain this content. But I continued to be told by their "abuse" team (interesting name for it ad I feel they abused me) to remove it to get my site turned back on. Then I was told my site had been hacked and I needed to pay them $200 to have it cleaned. Of content their reps said wasn't there. But the fine print on that service says they cannot 100% guarantee that all malware will be found and removed. Then on another call I was again told the offending content wasn't there and that my website would be turned back on and the abuse team would call to apologize. The site was turned on but I was sent another email stating I need to remove the offending content within 48 hours. I spoke to more than a half dozen reps and got a different story every time, and no one did what they said they were going to do.

I finally said just cancel my service, I am going elsewhere. But I had just renewed 2 months ago and I asked for a partial refund. I was told I would get it by the rep on the phone. A few hours later I got an email saying sorry we are not going to do that. Again, they say one thing and then do another.

Stay away from these crooks!

I tried to get rid of two domains no longer needed months ago. It didn't work. I got charged over $140 for those domains today AND the kicker is that they were not set to new till Dec 26. So, I was charged for 2 domains I don't need 15 days earlier than they should have been renewed with me thinking they were set NOT to renew. After speaking with a manager, I was untold they can't refund it once it is charged. This is so unfair. I called my bank and am stopping the charges.

You are the gold standard! Thank you! Ryan and his team are as helpful as creative. Ne plus ultra!

Great tool! But sometime it is complicated to get what we want the site to do.

Me ah ayudado en cada paso en el proceso 100%. Ah sido super facil poder crear mi pagina.