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Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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This not the domain i agreed to. I want my money back
Can't find my web address. This thing is just a big SCAM and I want my money back
I have been unsuccessful in adding products to my store. I have reached out several times and the customer service reps seem to not know either as they just give me articles and the articles don't help.
I need to speak with a human support technician. No progress has been made resolving my problems.
Horrible, inability to cancel a domain and keep charging me and keep sending me complementary offers i do not sign up for that end up being charged.
احتاج تتواصلو معاي على الايميل اقرب وقت ممكن
احتاج الدعم يتواصل معاي
Really Good interface, very easy to set up a site.
Have used both chat customer service and phone call, getting a 403 forbidden error for trying to access my web domain from outside my user controls. Last week I was told via web.com chat to manually connect my domain name to the WordPress hosting service I purchased through Web.com. I did so, still 403 error. I was then told on the phone last week the issue would be escalated and resolved for me. It is still not resolved. I will be moving my website to another hosting service.
Some things that should be easy seem overly complicated.
I tried buying a second domain and I couldn't add the features I wanted to add to it. This is very frustrating. I also have had to wait >24h for THAT domain to be activated.
Now, that domain that I purchased does not appear on my list - extremely frustrating!
I paid for an email account but it has never worked and made several attempts to get help but just got a run around. Now i am sure i have just been billed for it again. I don't get a receipt, there is no place i can see what i have been billed for and your phone number is hard to find.
I went to buy a domain and my cost at checkout was $19.98. I check my email with my receipt and they charged me 2,316! They REFUSE to refund me back after days of talking to their employees on "chat". I have screenshots of them saying two different times I will get my full refund. Then today I get an email saying "no refund since you purchased a premium domain" I never would have bought a domain for over $2,300! This place is a JOKE! You will give me my money bank through my banks fraud department and my lawyer! Oh and if you guys have any problems, they don't accept phone calls and you'll be speaking to people in India over a chat room!
I am billed twice why? Can yo send me the billing details? Thanks!
So far so good. But only a lot of spam mail was in. Mentioned our email address had expiry and need to reset pass word or mention.
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: I was working with a consultant from the Small Business Development Center when I began my business. She advised me to register my LLC and then to go to Register.com to buy the domain name before anyone else could. Later on, she suggested Register when I was looking for hosting.
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB

