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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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I signed up for some domains that I never use nor need and noticed they were put on auto renew (which I never do). I asked the agent to take it off (BTW they were due on May 5 but were processed april 26) and she said she could not do it. I this it is very unfortunate that you treat your clients that way especially since I have been with you with other domain names for quite some time. Thinking of migrating them now.
I'm extremely happy with the bundle of services I was able to get for the price.
I have never taken classes that offered insights into web design, IT or anything related to these skills, but after playing around with the starter version, I feel comfortable in web building. It has been fun trying new things and learning. I
Please know if you are purchasing a domain with the hope of transferring it to a provider to be hosted they will NOT release it for 60 days! Yep, they don't tell you that up front but it's true. Also, support is awful. No direct line to call anyone and you have to wait protracted periods of time for a chat agent. B/c they wouldn't release the domain name I had to go back and forth between Wix and Domain.com for three hours to get someone to redo my DNS entries to point to the site. In the end, they did it wrong and it still didn't work. I ended up reserving a similar domain through Wix and it was instantly live. Don't use this service. Not customer friendly and a waste of time/effort/money.
I have built a few sites with Homestead, and I am disappointed that you can no longer control the exact dimensions of objects. However, the new functionality and additional design elements are nice.
Have created our website, followed all the directions but I still cannot find it once it has been published or get the test email to go to our inbox
Keep charging me after accounts are cancelled horrible
Using the web builder makes preparing e commerce site easy.
Estou tendo um pouco de dificuldade no suporte
It took them more than a week to set up my domain even though they promissed it would be within 24 hours. Still not activated. Very disappointed.
You added a bunch of unwanted things to my cart when I was checking out and you never gave me a chance to opt into auto renew.
Compared to name cheap or any thing this is a little bit unethical and I see that
All representative have been very helpful over the phone.
I find this site very frustrating, when I ccreate content and I back arrow, the work disappears! This is my 3rd attempt and not impressed!
I can't find concrete info on if the domain has an email address and inbox or not. Only Google Workspace is offered as an option right now.
I've been dealing with a cs rep for over 45 minutes - no resolution.
Quick response times, slow to fix. If your business can do without a website for over a month, it might be good value for you. If you need things to work immediately, the first time, this isn't the service for you.
Charged cc while not having automatic renewal activated
I still am not able to make this website go "live" after 10 days.
Little confusing but a small issue with resetting my password was handled promptly. Now gotta figure out how to set up hosting somewhere if not here...
Anushree is helping me a lot. Before that it was a frustrating experience using the site
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members