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NetworkSolutions

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Nigeria
1 review
0 helpful votes
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The hosting cant read one of my template, any solution?

Date of experience: April 8, 2023
Tennessee
1 review
0 helpful votes
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The dashboard that is setup is too confusing and the customer support was terrible when I called. They knew nothing about WordPress and all they wanted to do was charge me money to fix the propagation period that was taking place since a vanity domain was assigned to this account and I needed the permanent domain attached to my hosting account.

Date of experience: April 8, 2023
France
1 review
0 helpful votes
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Great experience and support
April 8, 2023

Great overall experience, great support, recommend

Date of experience: April 8, 2023
Egypt
1 review
0 helpful votes
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The cost became higher, will transfer my domains later

Date of experience: April 8, 2023
Bahamas
2 reviews
2 helpful votes
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I like domain dot com because the interface is simple and not cluttered.

Date of experience: April 7, 2023
Washington
1 review
0 helpful votes
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I never knew that transferring my domain could be so difficult. GoDaddy is not making this easy.

Date of experience: April 7, 2023
Texas
1 review
0 helpful votes
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So far, the different options and offers on web hosting are beneficial.

Date of experience: April 7, 2023
District of Columbia
1 review
0 helpful votes
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One of my websites was stolen and Domain.com was not helpful in warning me or preventing it.

Date of experience: April 7, 2023
Oregon
1 review
0 helpful votes
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SUPPORT IS AWWESOME, WEB BUILDER IS A LITTLE COMBURSOME AND DOESN'T SEEM TO HAVE ALL THE FEATURES I WOULD LIKEPRICE AND SPEED FOR MAKING THJE CHANGE OVER FROM VISTAPRINT

Date of experience: April 7, 2023
Colorado
1 review
0 helpful votes
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Too expensive for what I an getting and am looking into other options.

Date of experience: April 7, 2023
Pennsylvania
1 review
0 helpful votes
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I published my first website over a month ago and the second a week later. Even after daily calls, more escalation tickets than I can count and repeated requests to speak to a supervisor, my websites still aren't fully functional.

Date of experience: April 7, 2023
Arkansas
2 reviews
0 helpful votes
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Dealing with a few strange things, but it's early days. We'll see how it develops.

Date of experience: April 7, 2023
Oregon
1 review
0 helpful votes
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Site is not publishing
May 7, 2023

Site is not publishing. Just loading indefinitely. Two valid credit cards have shown as invalid for purchase of different items. Extremely frustrating after three days of building my site

Date of experience: April 7, 2023
Oklahoma
1 review
0 helpful votes
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I like the site but I wish there was more freedom to move things around on the templates. It is not as user friendly as I had hoped.

Date of experience: April 7, 2023
Canada
1 review
0 helpful votes
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I am trying to connect my domain from you guys to Shopify and both you guys and Shopify make it EXTREMELY hard to connect, like?

Date of experience: April 7, 2023
Indiana
1 review
0 helpful votes
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So far, the experience has been horrible. I've been a customer for 3 days and I am already having several different issues that your little to no English agents can't even resolve.

Date of experience: April 7, 2023
Illinois
1 review
0 helpful votes
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With me not to computer savvy, Domain. Com has made it so easy for me to navigate throughout the website. And always available to help. Love it here. Also i was able to get my website up in no time.

Date of experience: April 7, 2023
Hungary
1 review
0 helpful votes
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Please dont autocharge or at lease, let it be charged back on the day. (or hour) or just dont charge yearly so I can at least afford it.

Date of experience: April 7, 2023
Maryland
1 review
0 helpful votes
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My Register.com email has been out of commission for 4 days and they blame Microsoft! Register.com is a terrible company and I would like to hear from Microsoft on why it is to blame. My business is in the toilet, thanks to Register.com.

Date of experience: April 7, 2023
Puerto Rico
1 review
0 helpful votes
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No me dejo activarlo y ahora no funciona

Date of experience: April 6, 2023