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NetworkSolutions

4.1

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From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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I chose WEB.com to host and get a basic website up and I am having a hard time doing so. It seems I have to purchase other things to get it online.
My experience is frustrating...

Date of experience: April 10, 2023
North Carolina
2 reviews
0 helpful votes
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Cannot renew domain and the error is not user friendly.

Date of experience: April 10, 2023
Croatia
1 review
0 helpful votes
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I am having issues with recovering my account. How do I reach my reseller?

Date of experience: April 10, 2023
Australia
1 review
0 helpful votes
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I am not finding it particularly easy to change things in the modelled pages to adapt them as my own. I will keep trying

Date of experience: April 9, 2023
AE
1 review
1 helpful vote
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Its one week my outlook and mobile email are not working, sent an email, they replied without giving a solution, telling to be patient. Unacceptable

Date of experience: April 9, 2023
California
1 review
0 helpful votes
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Service is fine
May 10, 2023

Service is fine. Interface is slow with lots of glitches

Date of experience: April 9, 2023
South Dakota
1 review
0 helpful votes
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I CANNOT FIGURE THIS FRIGGING WEB BUILER OUT, CANNOT FIUGURE OUT HOW TO LIST PRODUCT, OR ESSENTIALLY DO A DAMN THING. I'M BEYOND FRUSTRATED AND UNIMPRESSED.

Date of experience: April 9, 2023
New York
1 review
0 helpful votes
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Everything has been quick and easy, also priced very fair

Date of experience: April 9, 2023
Georgia
1 review
0 helpful votes
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I`m a rookie at creating my own website and I find this very easy to work with. I`m learning as I go but I managed to create a decent looking site with all the tools available here. Thank you!

Date of experience: April 9, 2023
Arizona
1 review
0 helpful votes
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Domain.com charged my credit card account and I am not on automatic renewal. I want my service cancelled immediately and a refund. burrowscontract.com is no longer needed. You make it impossible to close account.

Date of experience: April 9, 2023
New Zealand
1 review
0 helpful votes
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The method for canceling domains is not obvious and very oscure and your website takes FOREVER to load. STILL after all these years of being like this.

Date of experience: April 9, 2023
Egypt
1 review
1 helpful vote
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This experience has been awful
May 9, 2023

This experience has been awful. I purchased one domain and that went well. I purchased a second domain and I never got any login details via email. After waiting 5 whole days someone emailed a link to reset the password to my account, which I have done. Now my account has the second domain but not the first! Why isn't the domain I've purchased and have created an email for now not my account?! Horrible Horrible experience. I can get any work done for a week because of this mess. It's affecting my business.

Date of experience: April 9, 2023
Nigeria
1 review
0 helpful votes
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Smooth navigations
April 9, 2023

Smooth navigations. Easy to find what you're looking for.

Date of experience: April 8, 2023
Hawaii
3 reviews
0 helpful votes
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I am not able to update my payment method. The application never accepts the changes.

Date of experience: April 8, 2023
Washington
1 review
0 helpful votes
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Haven't been able to configure my domain to work with GitHub pages. Can't figure out how to unsubscribe from G-Suite services through Domain.com.

Date of experience: April 8, 2023
Virginia
1 review
0 helpful votes
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A bit complicated to set up for me, still learning, but customer service seems good

Date of experience: April 8, 2023
Canada
1 review
0 helpful votes
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I am unable to get a live person to walk me through issues and I was unable to access the virtual assistant.

Date of experience: April 8, 2023
Florida
1 review
0 helpful votes
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It is Easter this weekend
April 8, 2023

It is Easter this weekend. I will start to work on the website next week.

Date of experience: April 8, 2023
New York
1 review
0 helpful votes
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I have been having a lot of problems using this Domain company the change all my emails address and now im screwed with that.

Date of experience: April 8, 2023
California
1 review
0 helpful votes
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I am having trouble getting assistance with my email account.

Date of experience: April 8, 2023