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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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I'm still figuring out all the things I need to set up. Tutorial or step by step with explanation would be helpful.
The system glitches, my website reverts back to an old version, issues with long in etc...
The site required me to pay more money to access the "Google Workspace Business Starter," which I'd already paid for. This site is requiring me to pay again for this feature.
I registered a Domain name in March but want to change the name.
I reached out to the chat twice and received NO response.
I went online to find the answer, to no avail.
You take way to long to propagate DNS. And that you clear it so my website gores down is ridiculous.
Not happy trying to add email to domain and can't get a live person
Im trying to remove my credit card on file permanently.
There is only an option to edit my credit card info and not an
Option to permanently remove it. Please remove my credit card on file permanently. I do not want auto renewal. Thank you. James
I am having trouble connecting my domain to my site
It's hard to access my website management and it's annoying
Have asked multiple times for a change to my site, my toll free number which i bought from ya'll is no longer valid due to ya'll discontinuing the service, that sucks by itself, but having an invalid phone number on my website, when 99% of my business comes through my website is very bad for business!
Don't be too complicated, just be secure and easy.
There was no communication about how the cloud migration would impact our daily usage of the our servers, as a host.
It's absolutely disgusting to not help a customer change the domain that was spelled wrong. Lost my business and many others because I plan on publicly telling the restaurants in my area on our Facebook group
It is the least intuitive, least well explained thing I have encountered. I bought something from wordpress and they do not recognize me. I have to log in through you and the only thing I can find are pages which try to sell me more things.
I am really angry that u renewed my domain name without my permission
Its a bit slow to open your company's website. We recommend to use some CDN service to speed up. Thanks
If i could give less I would. Web.com has been horrible. Has cost me business and is less than professional when it comes to addressing issues. You couldn't handle my email. I moved my domain to you to make things easier. So far my website is only available to certain parts of the country. The answer is always 48 hours and it will be up and running. Here we are three weeks later and its still 48 hours. Now my domain is locked and I cant move it to a place that can actually host me properly. As a new business trying to build a brand not having an email and not having a working website has left me out of being able to focus my attention to my business. I've lost hours in the chat and on the phone. No resolution. This company was supposed to make building my website easier. It has failed miserably. And I can't even chalk it up as a loss and move on. I'm left waiting for my domain to get unlocked to move on. Waste of time.
This is probably my first review of any sercive ever, they are so bad that they got me to write a review.
When I need their help with basic stuff such as pointing my domain to an A record, the chat/phone support has no idea what they are talking about, they are clueless of anything tech-related and takes forever to even answer you.
We are in 2023 and even a bot is better than their support, so I used chatGPT and got the help I needed.
I moved all my domain from Register.com to a different provider.
I have no Idea how this company is still running.
0 stars.
Recently auto renewed domains: requested to cancel and refund. Told no. Bye. I can find better services elsewhere.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members