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Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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Overall domain.com is easy to navigate, and the few times I've had difficulty, customer service agents have been helpful in resolving the problem.
I can't seem to get anything set up I would like to have my personal business email account set up but its so confusing and I have no clue if anything is set up and if it is how to log in.
I am taking over this account as i am now the pastor. Cynthia ladson should not have any access to this. I am not tech savvy and i don't know what all needs to be done and i have no one to talk to.
I'm very disappointed with the process to get my site live. When contacting web.com for assistance I've found it's "hit or miss" on whether the rep is knowledgeable enough to help. It usually takes several calls before I find someone who understands the issue and can help. As a result the process is taking much longer than it should.
Having chat only tech and billing support has proven to be quite frustrating.
I'm trying to renew my domain payment but I can't do it because I need to provide some documents just because my credit card date is expired and I had to add another credit card. I have really bad experience and next time I'll leave this platform to continue with another domain platform.
This website and company is a scam. You can't speak to anyone. Live chat is useless
Choose the right extension - Consider which domain extension best fits your business needs.com is the most popular and widely recognized extension, but there are many others to choose from.
My Domain seems to be connected to another website and if thats the case why did i purchase it
There is apparently an error where I'm unable to use WordPress that's been purchased. The support article doesn't match what I see on my Dashboard. I put in a ticket a week ago and haven't heard back.
I cannot connect my google account and have SSO experience, my passwords are rejected, my usernames are unidentifible. Not a good experience.
Been very easy to use! And customer service have been very helpful.
This process is fantastic. All the parts are connected and its like have a step-by-step plan tailored to the needs of my new business.
I'm unable to see my website using Chrome or Goggle. I can see it only by using Web.com
Domain.com has been very help to me. Their website is user friendly, and the cost is great.
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: I was working with a consultant from the Small Business Development Center when I began my business. She advised me to register my LLC and then to go to Register.com to buy the domain name before anyone else could. Later on, she suggested Register when I was looking for hosting.
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB

