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NetworkSolutions

4.1

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From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Idaho
1 review
0 helpful votes
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Overall domain.com is easy to navigate, and the few times I've had difficulty, customer service agents have been helpful in resolving the problem.

Date of experience: April 17, 2023
New York
1 review
0 helpful votes
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I can't seem to get anything set up I would like to have my personal business email account set up but its so confusing and I have no clue if anything is set up and if it is how to log in.

Date of experience: April 17, 2023
Texas
1 review
0 helpful votes
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I am taking over this account as i am now the pastor. Cynthia ladson should not have any access to this. I am not tech savvy and i don't know what all needs to be done and i have no one to talk to.

Date of experience: April 17, 2023
Pennsylvania
1 review
0 helpful votes
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I'm very disappointed with the process to get my site live. When contacting web.com for assistance I've found it's "hit or miss" on whether the rep is knowledgeable enough to help. It usually takes several calls before I find someone who understands the issue and can help. As a result the process is taking much longer than it should.

Date of experience: April 17, 2023
Canada
1 review
0 helpful votes
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Having chat only tech and billing support has proven to be quite frustrating.

Date of experience: April 17, 2023
NL
1 review
0 helpful votes
Follow Gokce V.
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I'm trying to renew my domain payment but I can't do it because I need to provide some documents just because my credit card date is expired and I had to add another credit card. I have really bad experience and next time I'll leave this platform to continue with another domain platform.

Date of experience: April 17, 2023
Virginia
1 review
0 helpful votes
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This website and company is a scam. You can't speak to anyone. Live chat is useless

Date of experience: April 17, 2023
AE
1 review
0 helpful votes
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Choose the right extension
April 16, 2023

Choose the right extension - Consider which domain extension best fits your business needs.com is the most popular and widely recognized extension, but there are many others to choose from.

Date of experience: April 16, 2023
Illinois
1 review
0 helpful votes
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My Domain seems to be connected to another website and if thats the case why did i purchase it

Date of experience: April 16, 2023
Canada
1 review
0 helpful votes
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Tech support takes days
May 16, 2023

Tech support takes days. Domain name transfer should be easy.

Date of experience: April 16, 2023
Georgia
1 review
0 helpful votes
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Good!
April 16, 2023

Good! The customer service is what they say it is!

Date of experience: April 16, 2023
Missouri
1 review
0 helpful votes
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There is apparently an error where I'm unable to use WordPress that's been purchased. The support article doesn't match what I see on my Dashboard. I put in a ticket a week ago and haven't heard back.

Date of experience: April 16, 2023
Argentina
1 review
0 helpful votes
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I cannot connect my google account and have SSO experience, my passwords are rejected, my usernames are unidentifible. Not a good experience.

Date of experience: April 16, 2023
Australia
1 review
0 helpful votes
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Been very easy to use!
April 16, 2023

Been very easy to use! And customer service have been very helpful.

Date of experience: April 16, 2023
Missouri
1 review
0 helpful votes
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This process is fantastic
April 16, 2023

This process is fantastic. All the parts are connected and its like have a step-by-step plan tailored to the needs of my new business.

Date of experience: April 15, 2023
Paraguay
1 review
0 helpful votes
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I like the user experience but i need ipv6 for my domains to rate 5 stars :)

Date of experience: April 15, 2023
Maryland
1 review
0 helpful votes
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I'm unable to see my website using Chrome or Goggle. I can see it only by using Web.com

Date of experience: April 15, 2023
Texas
1 review
0 helpful votes
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Too many expensive steps to get a website running.

Date of experience: April 15, 2023
Florida
1 review
0 helpful votes
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It's been fairly easy setting up my website, but there are still a few things I don't understand about moving things around.

Date of experience: April 14, 2023
New York
1 review
0 helpful votes
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Domain.com has been very help to me. Their website is user friendly, and the cost is great.

Date of experience: April 14, 2023