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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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When I tried to remove auto-renew option in my setting I've get request to pay $88. What is this? Meanwhile I keep auto-renew option on
Website builder has extremely limited settings. Info to advanced settings are either hard to find or do not explain subjects well enough to know what to change or why I may need them. Otherwise decent layout for what I can do.
I join the Premium hosting plan using the site builder. But it is NOT a friendly user site builder to use. Premium plan included online store template BUT I could not this template.
The website became super slow, the purchase process experience became slower too due to card security checks nad refusing payments multiple times. To purchase a domain I had to do it over 3 days trying 2 different cards. Which I used to do in less than 2 mins in the past.
Having issues with dns list to transfer domain from your own partner "domain.com" and its not working
My site keeps crashing or having 'certificate issues'
Excellent customer service representatives. Very knowledgeable, helpful and patient
It is my first time doing this. It took Domain TWO WEEKS to get my account in order, wasting a lot of my time. I am finally able to work on it. I paid for SSL, Website Builder and Google workspace, but when I try to get into them from your site, they want to sell me the plan again
Trying to setup a home page where the links to the other pages are at the bottom of the page, but are unable to find a template
Frustrating--cant get into new name and website I purchases and began loading.
Need more information on Hosting and WP platform. Really 4.75 stars!
Happy to be notified of expiration, easy use of site
Manikanta was very helpful and helped me to understand when I didn't. I got my issue fixed in one conversation and now I go get on with my business.
Difficulty login in for the first time, ir took me several data.
Web.Com is hard to use, the customer service is awful, and I was able to get the same thing or better from another company. I have led many friends away from web.com
Could add a button or an easier way to go right to managing your site rather than how it's set now.
Drag and drop could be as it's called and you can drag a picture or text as tight as you want to each other besides having a grid table layout and you can't drag it to where you want on the page without html.
Website account management and customer service sucks. It forces you complete lame surveys like this. You owe me $40 for my time!
I still need more time to get used with features and available tools on Domain.com
Your cs is horrible, your service is deplorable, and if I have to contact CS again I'm going to cancel
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members