NetworkSolutionsReviews 10,335

Domain.com has been a great user-friendly hosting and domain source. The customer service is spot on in my experience and probably the biggest selling point.

I'm trying to cancel my Website Builder Express. I can't find an option to do that anywhere on the site. I opened a chat to get support and have been waiting 12 minutes without getting a single response. This is miserable customer service. Just make a cancel button! Why don't you have a simple cancel button!

I am getting more interested in web.com by the minute!

Your website is terrible - slow unresponsive and the mobile version is even worse

I called in and spoke with Customer Care and they helped me. The rep was friendly too!

I purchased a domain and billing was successful, but it says there are no domains associated with my account.

I cant access my website difficult to navigate site

For the last couple of weeks I have had nothing but unsolved problem after problem. Domain comignling, accounts comingling, pointers not working. The list goes on.

I have a form on my website that should come to my e-mail. I have contacted web.com and they say it is working. My customers send me the form and I do not get it. I have lost MUCH business over this. I have at least 5 customers a day call me and ask why I didn't get back to them. I never got their completed form. I do not have a complicated website. Allynplumbing.com I was told that web.com could handle this simple form. Looks like it can't.

Not sure why I have two domains now, tried to get chat to help me. Very unhappy with the service received

These 'upgrades' to the admin area are horrible. It's WAY slower, and it seems like you can't actually do as much as you used to - let me know if I'm just missing something. So far, I am hating this.

I'm still trying to figure out how to do everything, but do far so good.

I Bought a domain with this company, I splell 1 letter wrong at my email...than starts my nightmare, contact them many time by chat, proof my ID, fill up the forms they ask for aswer all the questions, inclued the last digi for my credit card... more than 48 hours nothing happened, I can have any confirmation of my purchase, can not access the domain I bought, and the answer is the same our team working on, waiting they contact you... Lord I just need to access and has a confirmation for what I paid for... they don't care they just play with you pattience never ever reccomend this company again! I have few domains in different companies never get this problem and takes so long! Think 3x before paid or get any service in this company!

I want to cancel my purchase. Was waiting 20 minutes to chat with someone and hung up. You do not have HELP online or on the phone. BAD SERVICE>

Terrible customer service and service in general. Wish I was with GO Daddy