NetworkSolutionsReviews 10,335

Finding it very difficult to set up my email through Google Work Space. I just want to create my email using my domain name and it's not straightforward. I've also tried to use your chat function for help but nothing happens.

It's not clear at all for someone who is not an expert about these issues

The website tools crash a lot.
Otherwise service and products are very good.

The biggest scam I have ever experienced, I would never think that a website like that could be a bunch of fraudsters and money stealing losers. Please don't make my mistake and waste your money on this losers. I just want to throw up on thinking that people can have such a small morals. This idiots had even the audacity to write me and email with apologising and asking to send a scan of my ID so they can confirm its me so they can help me log into my domain. How they work: you buy the domain, then you don't get a password to log into your account, then they send you a link to set up a new password, but the link is valid for 1h and they send you it after 6h, then you have to give them alternative email, then they main leader loser contacts you and asks for your picture of ID to probably scam you even more. Also as you can see they fake their positive reviews and soon another loser will write underneath this review that he's sorry and he will help me getting the domain back. But just go to hell you loser

I have been beyond frustrated so far. It has been really difficult and all I have tried to do so far was get my email set up. I cannot send out emails. It has been less than 24 hours and I just want to cry.

Have not had any email providing my domain names purchased you have charged me multiple times for a google email address that I can't access.

Horrible customer service, tech support is amateur, and can barley understand.

Email host is horrendous, constant glitches.

This company tries to sell you something every time you call them.
They're more concerned about sales than to help you fix an issue.
I recently asked about a SSL purchase, the salesperson sold me a SSL certificate to add to my website,then they installed it and it did not work and made things worse.
I called them and told them it's not working and now since they did what they did, I get a big warning when visiting my website "this is not a secure website, please go back"

I call them and now they tell me my website is not compatible with the software that they just sold and installed!
I ask for my money back for something they installed and didn't work and they told me they can't refund me because they already installed it!

I called my credit card company to stop payment and dispute this.

A horrible company to work with, and they don't treat customers well.
Date of experience: May 18,2023

It's a little difficult to navigate. I'm getting external help.

Have had no major problems with this domain registrar to date. My only issue is that the price of renewing the domain keeps increasing each year.

Just struggling to use the site atm - I'll persist

Quite smooth but can't access my new email account

Your customer service system SUCKS! I need to speak with a person, NOT sit in a chat for nearly TWO HOURS and still have no resolution!