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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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The initial password you gave me didnt work... bit cumbersome. Might have been my fault though. If so, sorry for the 3 stars.
Seems a little complicated but I think I'll be ok.
Unable to call as advertised and this chat is taking 30 minutes and still have not received what I need. It may be user error but, I should be able to get assistance quicker than this
I face a lot of issues regarding synchronization and delivery of emails.
Please help
The word press site, constantly sends errors back that it not available.
Chat was totally useless. I am now trying to figure out how to make a phone appointment. A number keeps calling, leaves no message. I have hearing issues with my phone so need to make sure I am somewhere to HEAR and cannot always answer. I have used Web.com before, found it very intuitive for me but it has changed and I need some "how do I find" answers.
Customer service was great! They answered my questions and also gave me great feedback in improving my website.
The whole thing seems complicated and difficult to use. I asked if it's possible to get a refund after 6 hours and my request was ignored
I am STILL not able to get my website up. I have followed the instructions, to the letter, of both Domain,com and hostgator. This is my livelihood.
It took me 2 days to try to create and start my account initially because of system issues and not allowing payment. I've tried multiple times to get my website secure and have received emails stating it has been fixed, however after 2 weeks my website still reflects as non-secure. Last time I tried to update the website and publish it, the program crashed my entire browser.
Our organization was talked into changing to register.com by a webdeveloper. The first three years were a little high, but didn't think too much about it. When it came to renew, didn't realize that they had added on all kinds of other things too. The 5 year renewal was $700 for a domain name! Didn't realize it until recently, when we were going over accounting, our non-profit group had been a bit dormant due to COVID. The renewal occurred over a year ago. I called and tried to get it refunded, even partially, but its not "policly to provide a refund after 30 days". We had paid upfront. The extra services have been cancelled, but no refund, though we paid through 2026! STAY AWAY FROM THESE THEIVES! THEY JUST WANT YOUR MONEY AND ARE UNETHICAL!
I love the ease of putting together a site on here! As a master's student in communication, I have been required to try pretty much everything out there! The main thing that disappointed me on this site is that I'm new to the career world. As a student, I need to upload videos for the first time on this account. Having to have a YouTube link is very frustrating. Not every communicator utilizes YouTube from the get-go on their career.
Good experience so far however I ended up with two different accounts for each domain I purchased. Not sure if the accounts can be combined
Somehow a mistake was made when ordering and unable to cancel after the fact
Some of the building is difficult. And I am not a novice.
For over 3 weeks, I have been calling in tickets to resolve an issue with eCommerce "Appointments" I am having. After 3 calls, my issue still is not resolved. Tickets: S-******* on May 9, S-******* on May 16 and today, S-******* was opened. Appointment Scheduler and the ability to Add Blocked Time to that calendar are critical to running my new charter business.
Not once has customer service solved one of my issues, the website also has a lot of issues
Too hard to validate email account. This is crazy difficult
Unable to cancel 1 out of 4 of my Microsoft email licenses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members