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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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This site is the easiest one I found that I could work with so that's why the 5 stars
My website is still not working and my debit card has been charged twice
Domain.com is a User-friendly Site and Easy to read, with Great prices and discounts with lots of Coupons for an even better purchase experience. Now, I would have given them a 5-Star review, except for the fact that I had hopped to have been guided on how to afterward link my new domain names to the website I had already created. Most people I think already know how to do this, but for me, all this is so new and foreign that I needed that extra help. But thanks though. Domain.com is still the best!
Vague directions and guidance.
More effort is put into selling your services and add one than guiding how to get started in setting up website.
Poor ability to edit my website. Only accessible 50% of the time.
Unsure why I'm unable to purchase the site protection at the same time as my domain renewal? Also I do not auto renew but that protection fee is automatically renewed, last year
Good. Fast setup, clear instructions - BUT: I"m running into a problem with Wordpress setting-up my new website (it's failing with internal error) - and it's not clear where to get support...
If I were better at this, I may rate it higher but you stopped your phone service right before I needed you most so this has been an ordeal.
I bought a domain with you guys, but I am using another provider to host my website - this does not work, this is terrible
Service was great, support was very helpful and solved my issue
I can't figure out how to start using my domain email
I have really enjoyed putting together a website that encompasses all my needs. Web.com has made that possible!
Absolute con artist.
I will let you all know now when web.com create YOUR website it is actually not your and you don't own it at all. There sales team forget to tell you that on the phone!
They will also sell you something and then start charging you loads of extras once they create your website which should be included in the cost of the website and once again don't warn you about these extra charges.
Avoid them.
Drainbusters
The domain login went around the world to get a new pw... lousy... the email reminder i received to renew indicated the licenses would expire in 3 days but as i am viewing the renewals, all 3 targeted url's are 'auto renew' what a joke... your system sucks. JK
The website builder sucks. I am having a difficult time making my website be like I want. I would never choose this.
Cant get my mail working, cant find how to get in touch, its a bit confusing and stressful as its a business email
I went to cancel a renewal due to the cost of living. Popup box said there might be a better option. I waited forever on chat, which previously said waiting time was around 5 minutes. Not sure how long it has been now but it is too long.
When I originally called the customer service agent advised me that my website page would be transferred over from shopify. I spoke with another agent today who was rude and condescending stating that is was up to me as the customer to be aware of what package I was buying. I already told him that I was advised that based on the package I received, my website would be brought over. I am now having to spend time building another website with a very difficult program that doesn't accept jpeg files for product listings and gallery photos
I have been using Domain.com since 2009 and they are always available and everything is quick and easy. I would recommend them!
I have updated my payment information, however your site is still stating that there is an issue. Please advise.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members