On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I can't get my email to work, the workspace email. I have to do something with dns settings and I cannot figure it out!
The security does not allow a way to change your user name, only the pass word. I'm not pleased with that.
No refund for a error caught within an hour... bad business
It's difficult to install WP. Lack of an interface that's user friendly is not what I was expecting.
I have an email issue, your techs just put me on hold and are no help.
I am unable to send or receive mail.
I truly do not know what to do.
Can you help me? Please
First time user and site navigation plus support options is comforting that Domain.com will help my business reach the potential I am thriving for.
Scummy website design that is built in a way to make it near impossible to cancel something you have subscribed to unless you use the mind-numbing support system.
I cannot add users on the Google Workspace account
Guys dont buy any domains or transfer your domain to register.com they will transfer your domain for cheap and then harass you for transfer asking for $350 when i had asked epp code just before expiry they would delay then put your domain in delete mode and say we cannot generate auth code u have to redeem the site i have transferred from other domain providers even after expiry they had not harassed me like this. Its a ripoff please be advised they will not provide any email communication because it can be used as evidence
Professional, intuitive, seamless product
Well played Team
I had extreme difficulty (and still am) in trying to get my email up and running.
I though I was buying a domain and an email associated with that domain. I already have a website. I need a domained based business email. I already have a personal email.
U charged my credit card 3 times and i want to cancel!
The customer service agents are amazing. They were very helpful assisting me with our Email, Website development, and our Domain.
So easy to use I was about to give up and hire a local web designer then I found web.com
I chatted with a rep but need detailed step-by-step instructions for getting this domain to work with SquareSpace.
First let me thank you for visiting our site. By visiting the Shephard Family Enterprise LLC website, you are either researching what we have to offer or how we can improve your current business position in your current market.
I can't connect my website to the domain and general support cant help
Bad service. I bought and paid for 7 domains, but only 3 domains appeared in my account. The remaining 4 domains lost. Even worse, no refund given to me. What make even worse, I contact customer support several times, no single response! Beware guys. Think twice before buy from them.
The site builder is pretty straight forward to build once you play with it for a little bit of time.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members