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NetworkSolutions

4.1

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From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Delaware
1 review
0 helpful votes
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Domain.com Has everything you need. Everything is fast and easy

Date of experience: June 2, 2023
Pennsylvania
1 review
0 helpful votes
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Chat too slow, initial log on/account creation sucks

Date of experience: June 2, 2023
Michigan
1 review
0 helpful votes
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Attempting to change server providers. When contacted Domain.com says the NOPRA.net is not a user name yet, it is what I use to log-in. I need help to have my associate login so we can change providers.
Tim Porter *******@bex.net *******462

Date of experience: June 2, 2023
California
1 review
0 helpful votes
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Very difficult to update billing info, other than that okay

Date of experience: June 1, 2023
Illinois
1 review
0 helpful votes
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I am having trouble getting assistance with instructions on how to clean up my email storage

Date of experience: June 1, 2023
Canada
1 review
0 helpful votes
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A little frustrating with domain changes but getting there

Date of experience: June 1, 2023
Turkiye
1 review
0 helpful votes
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I bought a new domain from you and changed the dns settings, but it's still not working after 48 hours..

Date of experience: June 1, 2023
Senegal
1 review
0 helpful votes
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I have encountered some challenges with the website, but overall, it is well-organized, clean, and functional. However, it is not as informative and intuitive after the payment process. On the other hand, the customer support service makes up for it.

Date of experience: June 1, 2023
California
1 review
0 helpful votes
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Worst ever check out and customer service company policy

Date of experience: June 1, 2023
Washington
1 review
0 helpful votes
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I want to see a list of payments - still can't find it.

Date of experience: June 1, 2023
Washington
1 review
0 helpful votes
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I have to run your website in incognito or it crashes

Date of experience: June 1, 2023
California
1 review
0 helpful votes
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I am having problems with domain.com using depreciated systems, and having to access my servers only in incognito mode. I will move all of my domains and hosting somewhere else if this problem continues.

Date of experience: June 1, 2023
Florida
1 review
0 helpful votes
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The website builder has a lot of glitches when making a new page. It never let you type correctly (and fast) while you are feeding the SEO part.

Date of experience: June 1, 2023
Illinois
1 review
0 helpful votes
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I purchased a domain and it indicates that privacy is "not supported." Now I get mass spam.

Date of experience: June 1, 2023
Colorado
1 review
0 helpful votes
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I all of a sudden started getting a monthly charge without an explanation. Find out it's for security but yet my website lists "unsecure" when it is opened.

Date of experience: June 1, 2023
Canada
1 review
0 helpful votes
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Trying to find the section that I go to edit the configuration of my domain and it's a royal pain in the $#*! to find.

Date of experience: June 1, 2023
New York
1 review
0 helpful votes
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I NEED to speak to a rep
July 1, 2023

I NEED to speak to a rep. Ive purchased domains and wordpress and now can only find one out of my 3 domains

Date of experience: June 1, 2023
Colorado
1 review
0 helpful votes
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Mobile version is not user friendly and does not give the same options as desktop. I want to redirect a link and cannot locate this option on a mobile device.

Date of experience: May 31, 2023
Australia
1 review
0 helpful votes
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Unable to edit/gain access to my website after launching

Date of experience: May 31, 2023
Alaska
1 review
0 helpful votes
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Just having a difficult time getting my account set up

Date of experience: May 31, 2023