On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Potential clients were told my website was unsafe, leading to missed opportunities. When I asked to be compensated for the trouble that caused, I was told nothing could be done…not even a complimentary upgrade…unacceptable!
So i purchased my Domaine name. Then i see 30 day trial / and figure ehy not try it. It was hard to make the changes i wanted so i looked around,i founds a www that was so easy to navigate and make changes, so i went with them and built me WWW then i go back to cancel and i am told no refund. This is not right.
A bad experience happened to me. Regarding payment transactions. Where the management and resolution of the defect was very slow. I did not find cooperation from the relevant department.
Website Builder is difficult to use, navigation is difficult.
I don't want to keep a couple of domains, and I can't delete them.
No encuentro el nombre de mi empresa en la la página web? Y compre el nombre he hice todos los pasos requeridos
The website builder doesn't contain many unique features and it's vary basic. Also it has many problems with my old Mac. If it times out and I'm in the middle of something, I have to clear my history to make it run again. It's not very user friendly.
I don't know why the domain will not let me use it on Shopify. It's paid for but won't verify
Your site put our Wordpress hosting on an expired domain, not our only remaining domain. Very frustrating. Now we cannot start developing our site. How do we get this fixed?
I realize you need to make money, but having automatic renewal turned on by default is shady.
Many problems with access, not user-friendly interface
Super slow website, like in the 90's, it's not legitimate
My domain is still pending verification after 3 days. No one can help me. Zero customer service, no explanation as to why this is still a problem
You're site won't accept my card and it's not because I'm short did just what Krikan said and I'm not being processed
Too much money up front compare to GoDaddy, with set cost to "do it all" not user friendly - thought I selected an all package to have more cost to continue.
Worst IT team i have ever seen. I have contacted them over 50 times in 3 months because my multiple website crashes everytime I press publish and i have to constantly contact them to get it to work again. MY current website that is down is my ecommerce site rentalbookie.com This is horrible and I am switching companies today
It's more expensive now than it was in the beginning.
I don't appreciate being charged in advance for a domain I am cancelling.
We have used these guys for 10yrs now and they always answer the phone when we call and fixes anything we ask within 24hrs. Walter is my guy and the phone keeps ringing.
Transferred "luxeairecharter.com" from Google to Domain.com on 05/17/23. Issues with DNSSEC have prevented this domain from resolving on 34 of 48 public DNS replication sites - making luxeairecharter.com website unreachable. Case # ******* is now 2 weeks old and still not resolved...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members