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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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I have a problem with a domain I purchased and I am unable to get in touch with anyone to discuss or to resolve the problem!
I thought I could buy a domain then set up a website. Now it seems, for I'm not sure, that I also need to buy hosting. I have no idea what that is or what to do next.
I have gotten used using the interface even though I had to rely on third party help because the guy on chat was less than helpful.
Both people I have worked with today to get this website built better and more in line of my vision... have been amazing to work with and revise the changes I wanted! Thank you so much!
You double billed me when i was setting up my business standard email
Spent an hour trying to just consolidate two accounts. At the end of an hour they are still not consolidated.
Built a website last night. Published it. It seemed to take hours and still isn't online.
I cannot apply a discount, neither continue to shop...?
This is way to confusing to start this service compared to the service i privios used Homestead Site builder
I am not sure if I am a good match for your organization. I purchased several of your packages and seemed to struggle with engagement and collaboration of your staff. I know you guys are big and I'm just a business owner trying to get a business going. I definitely feel like a number and really feel like I am always having to follow up on things. Once I get somebody they are usually very helpful and professional. But to summarize, I really needed someone to work with me and explain how your services work and to actually "listen" to me. Sometimes I think they may have thought I was clueless or perhaps not a good fit, but still sold me something.
The domain I purchased was SUPPOSEDLY available from what your site said. But one week later your support told me it wasn't. VERY disappointing!
It could be considered kinda difficult to navigate if your not so computer savvy.
I cant get my domain on shopify watched a youtube video tried to do the dns way but its just not working
I'm not able to work on my website right now, but other than that, it has been a good experience.
Very hard to figure out
Too many purchases to be made
Awful wait time for assistance is 30 minutes no updates in the que
My business email has need suspended I've been trying for days to get help
No one connects to chat!
I have several problems with services: domain purchase and renewals with errors, and DNS configurations too. Domain.com has not solved my problems, and I feel affected with this bad service.
Easy to follow process, and great customer service.
$#*!ing trash that sells my personal information and scam that just robs my money with useless services thank you but no
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members