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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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I have successfully and quickly reset my password. Very good!
Quick and easy to understand, price effective, and maybe will be convinving us to add another one of your services, if there were more incentives to them.
Could not cancel the service on my own (there's no option) so was billed $74.98 twice. The chat agent told me that I cannot delete a service or delete/remove my primary card details or my profile. How dodgey is that?!
I cannot renew my domain. I thought I paid for the renewal but it was something else.
Poor service, i cant the marketing tools
Poor design
Good, I would like to be able to post all my social media links like I can have facebook
Kavya was great, very knowledgeable. Explained everything and when I ran into a stumbling block and was unable to update my website it was taken care of for me by Kavya
Just started with the new e-mail service, but so far so good.
Always helpful staff when needed and good site to use for building.
I'm very disappointed in the amount of time that it is taking to get my email account set up. I've receiving differing answers as to what is causing the delay.
Everything works like expected. The main site "domain.com" works a little slow, but its ok.
Great website updates on payments easy access to domain. Wonderful service.
I am waiting on chat to speak to someone and keep getting timed out. I want to speak to someone on the phone about a mismatch in billing and amount charged to CC. There is a random charge of $248.22 on 1 June with no invoice.
My site is down due to no ssl. I payed for it on may and since you sent me an email upgrading my account the site is down. Please solve it ASAP
You have to log into so much and click on so many things just to edit the site.
Your site editor is not as user friendly as others... and it does not do as many things as others.
I would rather speak to someone on the phone. The chat options are not working for me I have too many issues with my website
It's tough switching my old email process to the new.
Terrible company to buy domain and email address. I purchased a domain and email address. It is obvisously a problem with Google Workspace and the company- still cannot access email. Ask for a refund since it was less than 30 days- I was told no because the email address was already active- although I was never able to access it. So now I have a web designer that cannot continue because I cannot access my email.
Would be a good website, but don't like that it's just a hook for selling additional services.
Username is auto generated with random numbers in the end, not convinient, one more thing to remember now
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members