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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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I can't get into my domain. It just keeps loading every time I try to log in and click on manage my domain.
Thanks a lot for your brilliant web services, keep support your customers
Ok, for Domain, now at a sudden arise other items I was not prepared for such as hosting, website builder etc...
Altho 1 address was payed for, it still shows its not
Other address seems correct
So far so good. The registration and purchase went smoothly. Nothing to complain about (and hopefully nothing will pop up in the future)
I'm trying to verify my admin email, but there's no option that I can find to do so.
Guide doesn't tell you how to fix a 403 error. I am self hosting and it assumes I'm using your hosting service.
I tried creating a very simple website with a handful of pictures and those pictures were re-compressed into oblivion by web.com and the site was loading extremely slow. I have a brand new 10GIG connection with new lines directly to the central switcher in my town. So, it's not my connection.
I love it and i am glad i spent the money that i did for this
Very poor service, took me hours to get through payment screen yesterday. In billing area shows I purchased my.com domain name but under domains, says I have no Domain. No CS phone or chat to fix this error. Will not recommend any one.
I do not like that you can not reach anyone to discuss issues, and the chat is inadequate - never answer your questions, and you take the time to request feedback and do nothing about it.
I need help and can not call anyone and the chat line is terrible. Not helpful at all they just keep asking the same questions and then disconnect.
I was charged $9.99 or a service that I did not purchase, and your chat support is not refunding me the $9.99 mistake made by your company...I am about to report you to the authorities, because this is fraud
Not user friendly but your staff makes it work well.
I have not any experience at all in creating sites or corporative mails. But I am smart and diligent and I will succeed.
It was very difficult creating a password and logging in. Now I don't know how to build a website that I paid for.
Consistent, used for years and it has gotten better after the redesign. Thank you team!
Trouble logging on, site went down twice because of domain issues.
It has been increasingly difficult to connect this paid domain to my shopify store
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members