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NetworkSolutions

4.1

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From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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I can't link it to Shopify
July 21, 2023

I can't link it to Shopify. Shopify says my domain is not connected.

Date of experience: June 21, 2023
Illinois
1 review
0 helpful votes
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Easy too use, reliable, good communication to customers making things more personal.

Date of experience: June 21, 2023
Egypt
1 review
0 helpful votes
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web.com is an amazing web builder i really like it

Date of experience: June 21, 2023
Florida
1 review
0 helpful votes
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I am not able to use my email that I paid for yesterday online!
What's going on

Date of experience: June 21, 2023
Turkiye
1 review
0 helpful votes
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I put in a domain name, it says it's available. I click on it and it saves a different domain name that is a shortened version of what I want.

Date of experience: June 21, 2023
New York
2 reviews
0 helpful votes
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I prefer speaking to a person but it is what it is

Date of experience: June 20, 2023
Michigan
1 review
0 helpful votes
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The best and most comprehensive tool that I have ever experienced.

Date of experience: June 20, 2023
Canada
1 review
0 helpful votes
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I'm having issues connecting my domain to my canva designed website

Date of experience: June 20, 2023
Canada
1 review
0 helpful votes
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It is really difficult to make anything look good with your website builder. Your blog format sucks.

Date of experience: June 20, 2023
California
1 review
0 helpful votes
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Nice layout, however things look awkward when printed, or unclear... and there's too many screens/lots of repetitive typing/work.

Date of experience: June 20, 2023
District of Columbia
2 reviews
0 helpful votes
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The website keeps crapping out
July 20, 2023

The website keeps crapping out. Checking out was horrific. And now i am trying to do the email accounts and i'm staring at a spinning circle.

Date of experience: June 20, 2023
Illinois
1 review
0 helpful votes
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Can't figure out how to delete a domain that doesn't work.

Date of experience: June 20, 2023
Texas
1 review
0 helpful votes
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I am confuse, i paid for a domain, yet it says that there is no active domain

Date of experience: June 20, 2023
Florida
2 reviews
0 helpful votes
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I am surprised to find out that the domain I bought does not have email addresses available

Date of experience: June 20, 2023
Texas
1 review
0 helpful votes
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Easy to use and setup, highly recommend for any small business

Date of experience: June 20, 2023
Kentucky
1 review
0 helpful votes
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Have tried multiple times to change credit card with no success

Date of experience: June 20, 2023
Illinois
1 review
0 helpful votes
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You think I have nothing better to do but to click on pictures? Your login procedure sucks

Date of experience: June 20, 2023
California
1 review
0 helpful votes
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It says that my domain name is a premium name and costs more than $2,000 a year. I have had this domain name for years and not paid more than $19.99 a year.

Date of experience: June 19, 2023
Texas
1 review
0 helpful votes
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Anytime I have an issue it is never solved. Only an email that says they're still working on it. They always take forever on the phone to only "transfer " my issue to "tech support " who never gets back to me. They only send an automated email and that's it ‍ I will be changing services when my subscription ends, so do not renew anything.

Date of experience: June 19, 2023
Virginia
1 review
0 helpful votes
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I'm not a techy person and this is very user friendly!

Date of experience: June 19, 2023