NetworkSolutionsReviews 10,335

I always have trouble remembering how to do things but was able to complete the task on my own!

They charge you TWICE at least and if you dont notice you will not get NOR money back NOR domain

Chasing them to find out WHERE DOMAIN IS GONE and apparently they opened (without me even knowing) ANOTHER ACCOUNT! How I dont know about it? No notifications sent, domain not in use. I am chasing forever to find out what and where and NOBODY IS CLEAR just repeating that I DID open another account. WHAT FOR? And HOW can I under the same email? ABSOLUTE FRAUD. LOST 56USD and no domain still. I can post pictures but because of domain that exist prefer to be anonymous. BUT the one i paid for NON EXISTANT and ist somewhere in 'another account', great!

Not satisfied with the setup and service considering the pricing

Support great, daily emails with offers AFTER you paid for everything are REALLY annoying! The rest is ok, not great, but pretty good...

So far, minus a few buffering issues and a redirect, this has been painless.

- Phone support was impossible to get through to, the automated answering machine need updating.
- Online support is full of good employees doing their best. Yet, many of them were not technical enough to truly help solve the problem I had. I spent 6 hours with support only to find that someone finally noticed a mis-type in our IP address... after id previously asked a different support person to confirm we had typed it right.
- Page weight is too heavy, all the loading of our site is slow and makes it look tacky.
- The UI of creating the site is nice. But actually getting it published and dealing with the technical side of things was a nightmare. You need better, more clear instructions for setting up a custom domain and for SSL certificates. Instead of just constantly trying to sell me things I don't need.

I enjoy using domain.com. It meets all my needs. The customer support is great.

5 years ago they were great and customer services was accessible but not it is very hard to solve issues.
Everything is through chat, they do not have a phone number. It takes them 72 hours or more for them to get back to you. When they finally respond it is an email not solving the problem but just going over the problem. I don't think they understand that they support business and business can not afford to be shut down for weeks. All we needed was to make a payment because it did not renewed automatically. It is taking weeks to "solve" this problem.

All good. Just need to find settings to set up outlook to send email. I can receive email but not send...

Nameservers got reset to default from what they should be. I changed them back but was told it would take 24-48 hours. After waiting 24 hrs with no work email, I called but there was nothing they said they could do. After 48 hrs with work email (send or receive), I called again. This time he said they he would enter the info but failed to mention it would reset the clock again. I asked "so now I have to wait another 48 hrs for my company email to work" He replied it could take up to 48 hrs but should only take a few hours. So if you own a business find someone else to manage your Domain. DO NOT USE web.com

Major issues with creating account. Resolved those issues, made my payment and now when I login to select "Manage Domain" or "Design Webpage", I get the "Blue Circle of Death". The page starts to load up but it never does. I have waited 10 minutes and it never loaded up.

I think the site builder is pretty easy to use and support was helpful when I reached out to them