On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My credit card was charged although I did not ask for autorenew. More over, I cannot see any contact information where I can ask for the refund or to stop payment.
Wery long loading of page. Errors during uploading files. Have troubles with online redaction and view of code of uploaded HTML files.
I spoke with technical support about my pain - and I waited for an e-mail to arrive, and you can imagine that the e-mail arrival time takes an hour
Been over 24 hours and still my domain has not been complete.
You need more order in your list of domain extension in a search.
I HATE Domain.com and I am glad I have moved all my domains to Google Domains. This company is PATHETIC.
Oh, and do not send me any emails after that.
It is mentioned, free email and free hosting however nothing is free and i have to choose plan to get email account on my purchased Domain and pay for hosting.what is the use of Purchasing Domain if i will have to pay for any actions within my purchased Domain
I HAVE PAID FOR GOOGLE WORKSPACE BUSINESS STARTER THROUGH YOU, LOGGED INTO THE EMAIL@ *******@AVIVAABATHERAPY.COM, GOOGLE WANTS ME TO PAY AGAIN, I CAN'T ACCESS THE EMAIL. PLEASE HELP.
I think there needs to be a stronger two step verification process
I registered for basic hosting plan cost 45$ per year, why are you charging me 119$, i can't found any information for this extra charges.
The overall experience is good, I secured my domains my.com, I'm just going over your website to see what else you have to offer,
Zero customer service I hate that I purchased from domain.com
After paying for google workspace standard I'm unable to access the account created
Absolutely loving it. Out here helping to make my dreams a reality.
2 days passed but I still can't manage my domain. Also taxes where not shown when you gave me final amount to pay, you shown only amount before taxes. All these things create bad experience for me.
Im a beginner so Im a bit lost but learning as i go...
It's hard to find the link to edit my website. I have to try multiple links before I find the actual one. It would make sense to have a quick link to edit website on the HOME page.
Not easy to navigate. Cannot find the link to associate the website to the domain name.
I bought a domain from you, but it isn't active, and I can't build the site I want to build
Trying to get support for editing website, unable to get assistance
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members