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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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I had all of my information that I wanted on my website, and when I went to preview everything, nothing was on the website, even though I saved each time.
I am fine...most importantly you are simple...ok...
Thank you!
Shady $#*! business... Purchased 2 domain names for 5 years. Now telling me I need to pay more to register 1 of them...
I'm getting an error while trying to access my site to manage and update. Don't understand the response given to try and correct or reach my admin site features.
Updated email address and system still send info to incorrect address
I wish the site was a little faster when updating a registered domain name...but, overall, the site has been very effective for us.
Great interface and easy to use instructions provided
I don't understand why I experienced such a difficult time with the validation of my domain. Hopefully, I'll be able to access my domain with no problem after this.
I was chatting with the best person ever, with lots of patient and care. Thank you very much
We are having ongoing issues with our email. Some emails are just not going through.
First it was our emailed being unset because it was on a blocked list.
I requested help several times and was told informed they would rotate our IP address. It kept happening and after the 3rd or 4th request for help I was informed a more permanent fix was in place, that the server was being moved but it would take a couple weeks.
Now we are getting a new error:
Connection refused due to abuse. Please contact your E-mail
Provider.
Although I received prompt attention in the chat feature the problems are persisting so I can only give 2-stars at the moment.
I tried to renew my domain but the cart just kept spinning. Now I dont know the status of the account
I contacted them to cancel services, which they did not do as promised. They also promised me a refund for services, which they did not complete. When I contacted them again, I was told they could not do the refund and still had not canceled my service. Liars and frauds.
The platform is easy to use. Good service. Reasonable price.
Cart just adds things in. Got a domain i didn't need or want
Very good service, hopefully will get a good website soon
Not user friendly, cant leave this tab open and navigate back and forth to admin email to follow instructions to set up google workspace
The site i created does not even work. I get VIRUS WARNINGS FOR IT ALSO.
As a longtime experienced webmaster, I am profoundly disappointed with your services.
YOu all are great this is not my first time using you. I keep coming back and bringing the companies I am putting sites together for to you!
Can't get into email, escalated S-*******, no help, 3 chats, no help, 4 phone calls -no help
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members