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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Other services that offer similar features are more user friendly and intuitive.
Not a pleasant experience. For one thing I can't use Safari to access web.com
Webhosting should be billed monthly not annual so you lost my business on that option. I will go elsewhere for hosting. Everything else seems good.
Absolutely terrible experience with domain.com. I have been hosting with them for almost 2 years, on the 2nd July 2023 I requested migration from 365 to google workplace (and paid for this privilege). At this point they deactivated my current 365 business email. It is now the 7th July, I have had no access to my business emails, I have had multiple daily chats with the terrible support staff, who keep changing the reason for the delay, I even had one guy try to change me extra to fix the issue! Do not use domain.com, I'm moving to hosinger, who I use for other business, they are fantastic compared to domain.com
I am missing the most important domain I trusted to you.
Please fix this.
protonsearch.com
System is automatic charge even I already cancel auto-renew on 7/4/2023 and already manually made payment on 7/4/2023 for renew domain name.
I can't even figure out how to redeem my google workspace purchase
SIte is slow. Unable to manage contact details, website gives error message and that developers are working on it.
Can not find where I need to go to update payment method.
You make it PURPOSEFULLY impossible to contact you or to update or cancel products and services. It is sneaky and intentional on your part.
Just registered my domain, was so quick and easy, thanks!
Was not sent auto-renewal reminder as stated in the user agreement and was subsequently charged. Customer service said they couldn't reverse charge.
The most Awful experience I EVER HAD with your TECHNICAL SUPPORT. It is like dealing with a team of drunk people that continue to mishandle my issue and then mishandle communicating (lies, etc.). And the nightmare continues day after day after day. And every time, I'm promised another 24 hours and my problem will be solved, but that's just another lie, I guess. And these surveys, do the really mean anything? Is anyone going to get back to me to see why I'm having soooo many issues dealing with your customer service? Of course NOT!
Can't log in. Constant errors. Checkbook-theme picking is putrid. "Customizable," say you claim, is not.
I can not figure out how to make my URL live or how to upload my images. Every link here just tried to sell me more of what I have already purchased.
Fair, I haven't used the product to complete a website yet.
SON OF B*TCHES as*holes they are stupid scammers total we spent more than $500 for domains and emails after a day they just removed an access from us! DO NOT WORK WITH THEM! EVEN IF THEY PAY FOR YOU! SCAMMERS! SCAMMERS!
Difficult to get through the entire process, multiple attempts.
Domain.com is very good if you want to buy a domain name, altough there are cheaper domain registrars that are comparable. I was very satisfied after I bought a domain name from domain.com but their price was too high this last year to renew the domain that I bought 2 years ago. 10 USD for a domanin name is a good price, but 27 USD to renew a domain is a very bad price. Thare are regsitrars where you can buy a domain name with 1 USD
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members