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NetworkSolutions

4.1

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From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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There are issues using your default, automatic WordPress installation. I am trying to resolve them today by contacting support.

Date of experience: July 11, 2023
Canada
1 review
0 helpful votes
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You make finding invoices nearly impossible; every single year! You've got to give better directions.

Date of experience: July 11, 2023
Georgia
1 review
0 helpful votes
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You cannot find a two star review for this garbage company just check out their reviews on the bbb website. They are awful and they will hold your domains hostage system will crash and their customer service people are trained to cut you off the minute you arent buying something. I have never had such a god aweful exp with any company outside of a predatory loan from Pawnee. My site has been down and they will do anything to keep it hoping you will fold and just pay them. Their site builder is buggy and outdated and the whole thing is just a mechanism to ACH you for as much as possible run tf away.

Date of experience: July 11, 2023
Ohio
1 review
0 helpful votes
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I am trying to register a domain without the privacy and protection pieces. Any attempt to close that part out results in a blank screen overlay. Give the customer all options, not just the ones you would like to have.

Date of experience: July 10, 2023
TT
1 review
0 helpful votes
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I dont know how to switch the website builder form one domain to the next

Date of experience: July 10, 2023
Saudi Arabia
1 review
0 helpful votes
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Sky is the limit
July 10, 2023

Sky is the limit. DOMAIN can become world's best and number 1 one DOMAIN provider.

We wish all the best to Team DOMAIN.

Atiq

Date of experience: July 10, 2023
Ohio
1 review
0 helpful votes
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Not self-explanatory
August 9, 2023

Not self-explanatory. Confusing to user. No clear instructions.

Date of experience: July 10, 2023
District of Columbia
1 review
0 helpful votes
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Not impressed with the web site that was created. Better off doing it myself.

Date of experience: July 10, 2023
District of Columbia
1 review
0 helpful votes
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I don't know why your platform charged me for two domains. I only wanted and selected the.com account, but it also charged me for a.online account, and when I try to turn off the auto- renew, it keeps going back to auto re-new again. Someone needs to contact me and fix this.

Date of experience: July 10, 2023
Delaware
1 review
0 helpful votes
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I am truly new at this
July 10, 2023

I am truly new at this. But, I have my domain now and I now have to make decisions on my email. It is a lot to build a business.

Date of experience: July 9, 2023
Georgia
1 review
0 helpful votes
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You keep customers well informed and with clarity. Timely responses.

Date of experience: July 9, 2023
Kuwait
1 review
0 helpful votes
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They are a bunch of scammers seriously avoid them at all cost, they made us waste money over 2 year ssl plan without providing us with the actual SSL on our domain! 5 days in contact with them without any progress or having our simple issue solved! Avoid at all costs!

Date of experience: July 9, 2023
Georgia
1 review
0 helpful votes
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Great!
July 9, 2023

Great! I wish the discount benefits could be offered for when I am ready to add the email and website support. And I feel the discount rate should be offered for as long as you utilize the service versus just 1 year.

Date of experience: July 9, 2023
New York
1 review
0 helpful votes
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Website creator is difficult to maneuver as is the website as far as cancelling renewals. I am very unhappy with that. It seems I have to talk to someone to make any changes. Not very user friendly in my opinion,

Date of experience: July 9, 2023
California
1 review
0 helpful votes
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I started out on Godaddy, then without choosing so, got directed to your site, paid for 2 years before I realized I'd been duped. Had a conversation and tried to cancel, get a refund and that was impossible, though it was (with wait time) less than an hour old. Am calling credit card company to see what they can do.

Date of experience: July 8, 2023
Louisiana
1 review
0 helpful votes
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Difficulty logging in on the same day the account was created. Waited many hours before link for verification was sent. Otherwise great!

Date of experience: July 8, 2023
Florida
1 review
0 helpful votes
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At first it was confusing setting up but after i figured it out its good

Date of experience: July 8, 2023
Massachusetts
1 review
0 helpful votes
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I've tried to cancel my domains on this site several times but i keep getting charged for them. Awful ux.

Date of experience: July 8, 2023
Ohio
1 review
0 helpful votes
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Im not sure what happened to the site I built. A really old page is showing.

Date of experience: July 7, 2023
California
1 review
0 helpful votes
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500 errors on logging in are unacceptable, The site took many seconds to load.

Date of experience: July 7, 2023