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Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
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Wont refund for an auto renewal they automatically added and won't let me cancel
I do not want to use these premade websites, I want a blank template to use, and its not offered! I should have already had my website built, instead you all make it incredibly difficult with these stock websites that are forced on you!
I'm sorry, but I'm not familiar with "Dicson Box" as of my last knowledge update in September 2021. It's possible that it's a newer development or a term that I'm not aware of. If you could provide more information or context, I'd be happy to help in any way I can.
After registering my domains and receiving the receipt of payment, I immediately received that my account is suspended. Had to connect with support to get it sorted. Using the support before my first login is not really a good experience.
Very difficult to get any help at all! I've been trying for hours to add a link to a you tube video to my webpage and have gotten advice that the link would be live as soon as I published, it wasn't. I was referred to an article that I didn't understand at all and to an article that was no longer active. I mistakenly thought this site would help, but I'm lost and thinking of just quitting.
I'm having a really hard time trying to figure out how to get html code onto my website
I have been trying for three days to get a basic WordPress site started. After multiple service calls I am still trying.
And they charge me every month and they do nothing for me. I submit requests to question why things are not working and they don't reply. They mods team never works on weekends so if you have your custom built website needing a change on a weekend your out of luck.
Taking surveys after every call since 2017 is ridiculous.
I do not recommend them at all. Their simple SEO is not simple. They are located in Canada, Florida and i'm not surprised if they are overseas support now.
The worst customer service experience I've ever had.
Have had many issues with support assistance and have not been able to use my domain/hosting account for 3 months +
Your web console panel is erroneous and very slow. Please contact your frontend developers to fix the javascript errors in the control panel
Confused on pricing I was quoted a certain price then it changed and I have no clue why? It got to expensive for me so it was no longer affordable
Continuos error ("INTERNAL SERVER ERROR")
Checked features and functionalities so far good but I'm finding this site a bit slow in loading...stuff
Bring back live customer service people on the phone and you get 5 stars
Network Solitons is undoubtedly the most egregiously unethical and deplorable company in existence. Their audacious tactics involve surreptitiously turning on auto-renewal for their services, entangling unsuspecting customers in a never-ending cycle of exorbitant charges without their consent. With blatant disregard for basic principles of consumer rights and transparency, Network Solitons displays a contemptible lack of integrity by preying upon their own clients. Moreover, the quality of their service plummets to unimaginable depths, leaving customers stranded with subpar resources and abysmal support. The sheer audacity and malevolence displayed by this maleficent enterprise is unparalleled, cementing them as the epitome of corporate cruelty and deceit. Unscrupulous practices such as these tarnish the already dubious reputation of the tech industry, reaffirming Network Solitons' status as an abominable entity deserving universal condemnation.
You guys have been charging me for something that I can't cancel and that I didn't sign up for directly.
This is a good website for business and company which wants a good website for them to increase their presence in market
I can't find what I need. Your help is not helpful and the images do not match what I see.
Holy $#*! using this on a mobile device is worse than having $#*!ing cancer.
Answer: We are located in Australia and trying to make contact is virtually impossible. They don't respond to emails, Calling them is an expensive international phone call, The time zone is completely different so I had to call at some ungodly hour of the morning, they are not friendly and find dealing with customers a big pain. They offer no real value and have no idea of what customer service is.
Answer: I had to ring my credit card company and get them to stop the payment
Answer: I was working with a consultant from the Small Business Development Center when I began my business. She advised me to register my LLC and then to go to Register.com to buy the domain name before anyone else could. Later on, she suggested Register when I was looking for hosting.
Answer: Hey there Mira - if you call into our customer support lines at 1-866-655-7679 we'd be happy to help!^MB

