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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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I can't find what I need. Your help is not helpful and the images do not match what I see.
Holy $#*! using this on a mobile device is worse than having $#*!ing cancer.
Everything was simple upto the point of using the free web builder. Having a lot of problems just figuring out if I have it or not.
I did not create any accounts with web.com, and I did not make any purchases.
Very hard to use for a beginner but seems to have a lot of functionality
I am frustrated. But now I know why. I need to add more resources: $$$.
I was offered a coupon for 15%. When I paid, there was no place to enter the code WELCOME22. Please refund me 15% of my $384 order.
I added a cost for WordPress to design & build my website. Apparently, in going to their site, it is expected that I do most of the work. This is not what I expected.
It was a mess to create the account, now I don't even see the domain I had purchased in my account: Robinmaker.me
My 10 year+ account seems to be lost when I bought another new domain today. I'm workin with Chat to figure out how to access it. Domain used to be easy to use. It is NOT at all easy now.
I have no basis for comparison but domain.com has given me no reason to look. The operation is professional the webpages end navigation tidy... if a little heavy on the ads.
I cannot find where to have nameservers redirected for my domain, hence I cannot currently receive emails based on my web hosting service HostGator.
The exercise is easy and clear. Everything looks normal and secure.
1- Within hours of signing up with web.com, I began getting marketing calls from 3rd party companies for setting up my website. 2- If you don't cancel by the 3rd day, they won't refund a penny no matter even if you paid for a year in advance. 3- Their website editor is the old weebly editor from 15 years ago. It still has the same bugs!
Called in to request status on an upcoming domain due to expire. The rep answered all of my questions and was professional as well.
Having difficulty linking to.my website and not receiving verification emails
I got from you the domain now I want to do my first page and is asking for more money
I received a couple of email reminders that my domain would expire on 8/12/23 but there was no indication of this when I logged into my dashboard, where there was no visibility of a mechanism to renew.
This seemed odd to me so I contacted a representative via live chat, who assured me that my domain was active and in good standing and that no further action was required.
I realized today that my site is down, which clearly reveals that the representative provided inaccurate information.
I just went into my dashboard and it finally gave me the option to renew my domain.
Not an easy site to go through. Not easy to manage the things you purchase with them. No good directions.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members