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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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Please add direct Spotify integration to save time and effort
I am having difficulty as this is my first time buying and accessing the information however I believe that I can learn and get assisstance easily.
Wordpress install isn't working, I have thus far been unable to set up my website.
We have tired multiple times to get a hold of someone for help with no luck. The after care service is not good.
I want to canselll my domail but it seems impossible.
You already charged me last year for domain I no longer use.
Not happy
Hard to find some things, no obvious search on topics, no easy to find tutorials
I want to forward my website to another address but I don't see an easy way to do that
System sometimes mixes up domains and assigns hosting plan for the domain that wasn't intended to be used
I'm not sure what I am paying for...renewal seems weird since I just got this domain and thought I had already paid for two years.
I have to resolve a problem that would take 2 minutes via phone, but now I have to take 10 minutes minimum to deal with your chat. Tried it yesterday and never even got a response. It sucks AND it tells customers you don't really care about customer service. Have a couple of people whose native l;anguage is American English answer phones please.
Trying to get an email to activate my SSL I have paid for but 2 calls and still not resolved.
I'm in Canada and there does not appear to be a toll free help number available either? So not only do I still have the issue but my phone bill had a 20$ charge.
Help desk not very familiar with product. Always not really sure what the answer is to my question always just send me links to thumb through.
When I type in the domain it says "forbidden" without any clear way to fix or explain why.
Quick and effortless instructions on how to buy and activate your domain
You tried to autorenew things that were not authorized. Now I have to go back and change it.
I can't believe how long it has taken for the simple issue of an in house domain transfer. I continue to have to call Customer Service on this whole experience that I keep hearing is "approved" yet still does not show up in my account. I am extremely frustrated and cannot recommend this site/company if these issues continue without resolve. Ugh. Sooo frustrated!
Your customer service was/is terrible and your email hosting absolutely sucks. I wish I knew before hand. Moreover your web page and logo makers are not all that good. You have billed me wrong and threaten to cancel my account only to find out you billed me erroneously
$#*!ing company is $#*!. 9 god damn phone calls to pay for an expired domain. Every call disconnected because they cant figure out why it wont take our payment. Icann complaint submitted
I had automatic renewal turned on, with expiration protection, I am pretty sure, and somehow my domain expired?
Very, Very bad communication. I've made an error in my domain names and requested to remove unwanted domains erroneously purchased. You've still charged my credit card. I only wanted 2 domains:
www.getfiredupgetfocused.com
www.pleaseadviseadvocate.com
I only want these 2 domains registered. Please advise on the status of this error. Billing correction. It's been 2 weeks with no response! Terrible customer services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members