NetworkSolutionsReviews 10,335

The design is very minimal, and the functions are hidden, I have to think an hour before I find anything. Overall not user-friendly.

I PAID OVER 3K FOR THIS WEBSITE AND IT WORKED FOR AROUND 59 DAYS. I'VE CALLED CUSTOMER SERVICE AND THEY TOLD ME THAT THEY CAN'T RETRIEVE THE WEBSITE THAT I PAID DOMAIN.COM TO BUILD FOR $3K. I GET RANDOMLY BILLED. I GET RANDOM CUSTOMER CARE EMAILS AND NOBODY KNOWS WHAT TO DO.

Good experience.
Easy and helpful to get a domain.

We have registered domains and used hosting from Network Solutions for decades. But the last couple years (since merging with web.com it seems) they have been awful. Problems take weeks to fix, you can't speak to anyone, just text chat from their website, no level two support or access to admins/supervisors. Our most recent experience is in trying to get a contact email changed. This was a simple request that they said would take 24 hours. I have now checked every day, going on two weeks, and still nothing. Literally cannot open our business until this is fixed. Customer services reps (who are always lovely, bet they hate their jobs!) always say they have escalated the case, prioritized the case, ad nauseum, but we never hear anything from anyone. Once we get this fixed, we plan to move all our domains away from Network Solutions. Just can't continue working with the shoddy level of service and dishonesty.

Terrible customer service. You can't understand what the people are saying and they really don't seem to understand your site.

I have been on Web.com's old platform for 10+ years. I was migrating from their old platform to their new platform, which ended up being a nightmare. I purchased the new hosting and email package. My website continued to unsecure for 27 days. They changed their "tech support" to a customer services call center oversees. No one was able to resolve the issue, after hour and may calls. I finally transferred my domain & hosting, which took no time.

Needs better way to edit and build website on mobile phone.

I would like to start building my site, but it is difficult to figure out how to do that.

Domain.com is straightforward to use. Customer Service is knowledgeable, thorough, and efficient.

I'm new to everything so I just feel a little confused as what to do next

Support is amazing your agents that assist on it are just beautiful. I big thank you for all the H E L P

It is hard to understand. All I want is a domain for my catering business.

Easy interface, reasonable prices, incredibly convenient.

I appreciate the ease of ordering, confirming, and setting up a domain through Domain.com.

Not happy at all to be "assigned" a username and then not able to speak to a real person. Never had this situation before, ever. It sucks. I wanted to cancel my order because of it and was told I can't do that and I can't change my "assigned" username. Worst service ever so far.

The website building interface is a bit clunky and limits where I can put stuff. The color picker is glitchy and crashed several times. It's not too bad, but I wish it worked smoothly.