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NetworkSolutions

4.1

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From the business

Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.


networksolutions.com
Founded in 1997
Jacksonville, FL, United States
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NetworkSolutions Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Love it, pretty self easy to do if you go thru and read everything

Date of experience: August 11, 2023
California
2 reviews
0 helpful votes
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I feel very comfortable moving right along. The directions are easy...so far so good...

Date of experience: August 11, 2023
Florida
1 review
0 helpful votes
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I've been playing with a few domain names as I start my business. Checking several. One I checked yesterday while logged in was $11.00 per year with no "Premium" but passed it by. Came back today and had a premium of 3995 WTF?
Checked GoDaddy and it was 11.00, checked you guys not logged in and it was 11.00.
Premium is obviously a scam. You watch searches of clients and tag a premium if they pass it by the first time.
BTW PURCHASED AS A NEW CLIENT FOR 11. OO. LUCKY YOU USE GOOGLE WORKSPACE.
THIS WILL BE ON MY SOCIAL MEDIA STARTUP BLOG!

Date of experience: August 11, 2023
Vermont
1 review
0 helpful votes
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No one answered chats
September 10, 2023

No one answered chats - added google business account and I can't access anything through google - have to do it through domain.com - and again no one helps

Date of experience: August 10, 2023
California
1 review
0 helpful votes
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Very limiting on Web creator
September 10, 2023

Very limiting on Web creator. I feel deceived in your services capabilities.

Date of experience: August 10, 2023
Washington
1 review
0 helpful votes
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Very easy existing domain name transfer process...

Date of experience: August 10, 2023
Florida
1 review
0 helpful votes
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Triple check the domain name you choose, shame on me for using them the first time and thinking I must have missed something, used them again for another domain name and happened again, purchased a domain name that they said was not taken and then when my cc information went through, had something different then I purchased. No phone service available, only chat, can not get money back once purchased either.

Date of experience: August 10, 2023
North Dakota
1 review
0 helpful votes
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Ready to get started but unsure of the first step.

Date of experience: August 10, 2023
VE
1 review
0 helpful votes
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Very good domain
August 10, 2023

Very good domain. It never bothers me. I will renew in november my two domains and buy some other more..

Date of experience: August 10, 2023
Mexico
1 review
0 helpful votes
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Good but i would like to learn how to connect my domain to shopify

Date of experience: August 10, 2023
Texas
1 review
0 helpful votes
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I love it
August 10, 2023

I love it. I accidently bought it instead of another one but this one seems so much better anyways. Love the live chat support!

Date of experience: August 9, 2023
Massachusetts
1 review
0 helpful votes
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Account Access is NOT working correctly
September 9, 2023

Account Access is NOT working correctly.
Changes to Website cannot be made for a few days now.
Please call us at
*******953

Date of experience: August 9, 2023
California
1 review
0 helpful votes
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Incredibly confusing and can't find basic things. The dashboard looks "pretty but it's non functional. There is no logical step to installing wordpress, the purchase experience was bad, you forced me to buy a domain that I don't want

Date of experience: August 9, 2023
New York
1 review
0 helpful votes
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A little confusion because I am new to this but I have good support.

Date of experience: August 9, 2023
Canada
1 review
0 helpful votes
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Setting up new emails with domain names... told i could create 100 email names...

Date of experience: August 9, 2023
Washington
1 review
0 helpful votes
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So far everything has been easy to navigate and set up.

Date of experience: August 9, 2023
Colorado
1 review
0 helpful votes
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Just keeps for adding more services but not able to use any of the purchased services to build the website. I have multiple sites on Godaddy where I only added wordpress and I was able to launch them quickly, but still unable to figure out Domains.com will most likely just transfer the domain to godaddy

Date of experience: August 9, 2023
Massachusetts
1 review
0 helpful votes
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Account deleted
September 8, 2023

Absolutely horrible. Never notified that my credit card transactions were declined.

Date of experience: August 9, 2023
Illinois
1 review
0 helpful votes
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I am not computer savy
September 8, 2023

I am not computer savy. I can not find what I need. I want to disable my domain.
I was hacked and want the e-mail to respond that the domain has been closed. Don know how to do it.

Date of experience: August 9, 2023
Canada
1 review
0 helpful votes
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Added and paid for google workspace, but corresponding email address not recognized by google!

Date of experience: August 9, 2023