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From the business
Network Solutions has a mission: to help you create the online presence that gets you where you deserve to be. It starts with a domain that shows the world exactly who you are. We also help you design your website and keep it secure—all with the power of AI to make it even easier. It's how you'll bring your vision to life and make a game-changing impact.
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
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I signed up for web and email. When launching email I am being re charged 7.20
I was mistakenly charged for 3 other domains that I did not select
Quick and easy process to find the domain you are looking for!
Recently charged for a new domain 7/27/23, but no record of new domain? No renewal of older domain either soooo?
I'm having trouble accessing the email I have created
I believe that the chat with Domain achieved what I wanted.
My last experience with you all was horrible. Your employee did not send me the information to connect my website with the domain. I called back and spent hours on the phone. Your staff are poorly trained. I prefer the previous owner.
I keep trying to cancel my domains and hosting. I turn OFF auto-renewal and every year you bastards still charge me. I'm sick of this crap! Either fix your system or give people alerts so that they KNOW you're about to charge them some bull$#*! charge for a service they are not using
I was just charged for an e-mail service from Microsoft. I can't find it anywhere in my records and I don't need it. Please call me.
David Klepinger *******486
It was a great experience overall. There are some issues with the platform at login - I get a blank screen and I need to refresh to be able to access the dashboard. This issue has been present for a while now... Also, when I search for a domain name, I like to see other possibilities and now is not showing me the alphabetical order of options, but it keeps refreshing the list when I scroll down.
Site is horrible. Unable to transfer domain to new register due to a crappy auth-code that is invalid and I've copied it from the email to Google. I see no contact us like you don't want to hear from customers which explains why my auth code doesn't work.
Site loads weird on my galaxy s23. When I wanna navigate it loads slow, keeps orienting all my choices from my betterpc domain when I wanna stay focused on the other two. Not the worst but weird.
I was supposed to have a credit to my account for insurance I didnt want.
Idk if that credit had an expiration date.
Trying to work it all out and get it online - little frustrated at times.
I had a very difficult time especially talking to about four people today on Chat one person told me that they were going to send me my password and an email each time it kept expiring or I never received the email
I can't figure out how to set up Google workspace. There are no instructions on how to retrieve a transfer token
I want to cancel a domain and it is not easy. Even it is not easy to exit the web
Slow website, required payments and actions are all around the place, easy to miss some if you are not checking the website regularly. Problem with payments, sometimes it just won't process.
I spelled my domain wrong and cant find out how to fix it
The website is easy to use, the builder provides exceptionally professional templates and the help support is solution focused and kind. A fantastic value for money, and great support for new entrepreneurs!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members